Heng Fung Restaurant — Restaurant in Dartmouth

October 19th 2024 I ordered food roughly around 3:30 at the restaurant when I got there they were behind on their orders I waited over almost 25 minutes if not a little longerfor a takeout order I ordered combo 11 and fried dumplings the person at the checkout rang in the wrong price and then came back 5 minutes later and then charged me for the price of the dumplings which was fine at the time cuz I wanted them my order came to $42.50, so finally after waiting got the food got it home plated the food for myself my mother and my daughter I ate a little bit because I ate earlier that day my mom ate her plate and my daughter ate her plate within hours my mother had severe diarrhea my daughter had diarrhea I had a bite of the chicken wing and I spit it out I couldn't even chew it the rice tastes like it was old the vegetables tasted very chalk-like in the egg roll was dry the fried dumplings looked very unappealing a bit burnt and the meat and the inside was so dry that it was falling out the dumpling the soy sauce tastes like balsamic vinegar, I didn't get a chance that night to take the food back cuz I was going out to an event the next day I went into the restaurant and I spoke with the person at the counter and they told me that the chef said that I would have to bring the food back to the restaurant so they could inspect the food which made no sense to me so I paid $40 for a meal that you expect me to waste my gas to drive back down to you or take the bus back down to you or however way I was to find transportation in order to bring food back so you can inspect the food ok .and I haven't heard back from anybody I went to that place and been going there for years very very disappointed never had a bad experience until the other day. Very DISAPPOINTED ☹️ and the food in the picture looks half eaten but it's not cuz I took it out in portions it to put it in plates unfortunately everything went...

Honestly have nothing good to say. The number of decent reviews is astonishing. I don’t like to hate on businesses especially on local ones, but I also want to help others make informed decisions on where they’re going to spend their money and what they’re going to eat.

I ordered takeout by phone. Someone answered the phone, hurriedly said they would put me on hold and then proceeded to just leave me on the line without actually putting me on hold so I could hear everyone talking in the kitchen but had no idea when I would actually be helped. Finally, I was served by someone and she was nice enough but then as soon as I was done going through the order she abruptly said “bye” without asking me my name for the pickup or giving me an estimation for when it would be ready. She didn’t actually hang up so I was once again just left sitting on the other end of the line, but no one was there to listen to my questions.

Finally got our food and while the portion sizes were enormous, the food itself was just horribly bland. It looked like it had sauce on it but somehow there was literally no flavour. Basically eating super greasy food without any good taste experience to make up for it. Also, I ordered the eggplant off of the vegetable section of the menu assuming it was vegetarian and it was full of beef. I get that this was partially my fault for not double checking, but putting a meat dish under the vegetable section and not indicating anywhere that there is meat in it is just horrible business protocol.

On the whole, this experience was bad enough for me to...

Cantonese chowmein was pretty tasty, and actually had some crispy noodle to it, so i myself was happy with the flavor, amount of noodle, all the veg , meats and seafood was well proportioned.

Eggrolls were crispy, with that mined meat fill, and their plum sauce had a touch of curry i think. Tasty.

Cantonese pineapple pork and Cp chicken were lack luster and not crunchy, sauce was average out of the bucket by taste with a few pineapple and pepper chunks. Dont know if it was the steam time in container or not.

Ginger Beef was okay, beef could ve thicker, cause it just felt like thin chewy off cuts with a cunchy batter that should have maybe been on the CP chicken or pork, sauce was equal but better for the ginger beef, bucket or bottle none the less.

S&S Chicken was as you would expect... bag of balls and some sauce.

All in?

I believe it is no only take out, and like alot of places, i think that taking away the upfront view of customers.

Not worth the listed prices.

Id grab the Cantonese chow mein driving by again, and maybe try some 2 different dishes, but maybe ill...