Burger King — Restaurant in Dawson Creek

Disappointed Experience — Missing Items and No Resolution

Last night, I decided to pick up some food from Burger King to make things easier on myself. It’s been a tough time lately after a recent loss in the family. My order number was #39. When I got home and opened the bag, I realized several things were missing: no straws, no marinara sauce for my mozzarella sticks, and no two bottles of water that I paid for.

I called the restaurant right away, but there was no offer to fix the issue — no suggestion to deliver the missing items, even though I live only about six minutes away. I tried again the next morning during the opening shift, explaining that I wasn’t able to drive because I wasn’t feeling well and that I could really use those waters. I even joked that I’m one of those people who just can’t do tap water — it’s not my thing. Still, no one tried to make it right or offer a simple solution.

Usually, this location provides much better service, which makes this experience disappointing. I hope they take this as constructive feedback and return to the level of care I’m used to. Once they win me back, I’ll gladly update and...

I was given 2 coupons for whopper 2 for 1m meal deal. Coupon say valid on delivery orders through App only. I downloaded the app, give my email address and physical address then registered. Then I get notice they dont deliver so I drove down to the store and the same counter person that gave me the coupons said they dont deliver. I told her ok Ill save you the trip, Im here now and you dont have to deliver to me. She laughed and said no. I was going to that place atleast 4 times a week for breakfast so now they dont get anymore of my business over a $11.00 Wopper meal coupon they refused to honour. Essentially saying that $11 Wopper meal was worth more than the $40/week for undetermined amount of time along with the people seeing the reviews.

They gave out the coupons limited to delivery orders and they DO NOT deliver. Owner loses the customers, servers lose the tips and a manager thinks they made a sound...

I ordered a roadhouse king burger meal with a side of gravy and I went to fill up my drink and by the time I was done my meal was ready. First of all the woman I didn’t put my gravy on there and she apparently didn’t hear me say “king”so they gave me a very small one patty, no bacon and 2 very very small onion rings that you don’t even see thru the bun. When I confronted they just said they didn’t hear that. I know I said it 3 times. No one said the woman was new. So I had to wait.. with now getting cold fries. Then refunded me then charged me full price for what I actually ordered. They were not friendly about it and didn’t take ownership when I speak very loudly naturally. I got left with a decent burger but cold too crunchy fries. I would never...