They took forever to deliver order and it was super cold. They made a mistake on it as well. They eventually corrected the order after not answering my phone calls several times for 3 days. Once the order was corrected and fixed They blocked my address and will no longer deliver to me. I understand mistakes happen but why be so sour about it? It's not like I was a Karen I even gave them a wicked tip! And I didn't yell or get mad. I just told them how disappointed I was.
Just goes to show how petty some companies can be with there customer service. At first they didn't want to replace the whole order and just wanted to do a 30 dollar credit after I paid nearly 85$ for my cold...
Read moreI ordered a chicken melt and garlic bread (even mentioned that I'd like a large portion of it). The driver first went to the wrong address (completely different from what I mentioned when I ordered over phone). I then told him to come to the right address.
Then my order came out to be wrong. I got bread sticks instead of Garlic bread.
I called the store at 11:06pm, and they said they'd have the garlic bread sent to me. I called twice around 11:45pm and they just didn't answer the calls. It's 11:55pm and I haven't received it yet. I've had good experiences with pizza hut too, but I'm very upset and disappointed by the...
Read moreA few nights ago I ordered a pepperoni pizza with mushroom and onions for my family. Upon receiving and eating my family noticed a bad taste after the first couple of bites, like something gone bad. It was not eatable. I called to explain and spoke to a gentleman that evening who apologized and said he would add reward points to my account for a free medium pizza. It's been 4 days and nothing yet. I have attempted to email the franchise and still nothing. I am very disappoint and unsatisfied with this service. I enjoyed this pizza but unfortunately I will have to order else where if this does not...
Read more