TacoTime — Restaurant in Edmonton

We ordered 2 full meals from taco time via door dash from this location, Once our food arrived my fiance brought it inside opened the bag to find that more than 80% of our meal was missing. No dips that were ordered arrived and both our sides were missing aswell, all we got was our crunch wraps, curro and drinks. I spent over $60 on this order not including the tip for the door dash driver (whom still recieved his tip because this was not his fault)

But we are very disappointed in this establishment, not only did they not fulfill our order to what was ordered, but when I went online to call them to make a complaint, they’re store location claims they are now closed.

I will be calling in the morning to make a complain with the manager because this is rediculous, to take my full $60+ yet not deliver what I had bought.

I highly recommend against ordering online from this location, either choose another or find a different place to eat from.

Plus food was mediocre, it was heavily overloaded with sauces could barley taste anything else in it, the sour cream tasted off and the curro that arrived with no caramel sauce was super dry...

They do not listen at this location whatsoever the worker talks over you. Repeated back what I said. But he confused the term crisp chicken wrap with. Chicken burrito. I continued to correct him. They did not offer a refund. And continued to make the burrito despite me saying it was wrong. They were arguing with me on the ingredients which their menu board clearly posted. Just lettuce. Tomatoes and choose a sauce. Poor customer service. Avoid this location. Asked for my receipt. They could not provide. Only the debit copy which does not give you a breakdown

The owner after I had sat down and started eating. Came out to the food court to try when talk to me to hear his side because his employee told him I was upset. I told him numerous times I was not interested and my review will be staying up. Retain your customer at the window. Don’t find them in the Foodcourt to...

Approached the counter which gave off super sketchy vibes. Menu lists a chicken ranch burrito with your choice of crispy or marinated chicken. Choose crispy. Dude with the uncovered beard asks if we want the chicken ranch or the crispy chicken. Pointed out on the sign that it says your choice. He put down ranch chicken on the screen. Then say we would like to make it a combo. Explain yes. Then he tries to charge me for a combo AND an extra 1.20 for a bottle drink which we didn't ask for. When I pointed this out he corrected it but no other words. Dude was super apathetic towards just being caught trying to rip me off.

Whatever, get to the table and my child starts eating only to find out he didn't even make the chicken crispy. 🙄 Not sure this guy should be handling food. Half expected my kid to bite into a mouse or something. Just save yourself the frustration and...