Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Ok, so I am staying in the EXACT hotel that this subway is located in, and I find myself in quarantine until my COVID test comes back. So I call them, explain to them my situation and ask them if I give them my Visa number, if they would drop off a few drinks in front of my door.
Sorry sir, we do not do deliveries. "I am literally 15 feet away from your restaurant". Sorry sir, we do not do deliveries.
Wow! You can't be bothered to walk out your front door with a few drinks, and drop them off 15 feet away? I will not bother going out of my way to shop at your store ever again.
To follow this up, I ended up ordering pizza from Elk Valley Pizza. I explained how I needed them to just drop the food off outside my door. They even offered to have their delivery driver make a stop unrelated to my food order to make sure I had everything I needed. That driver will be tipped well.
There are 2 types of customer service Subway. And...
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I would like to share my recent dining experience at your establishment. Unfortunately, there were no available seats at the time we arrived. I noticed that one of the corner tables was occupied by a toy and school supplies, which didn’t seem appropriate for a customer dining area. Because of this, we were unable to settle inside and ended up eating in the car instead.
I do appreciate that the guy staff member we spoke to was very respectful and sincerely apologized for the inconvenience, which I truly acknowledge. However, I also observed that a child was going back and forth to the kitchen area, which I believe is not ideal for both safety and sanitation reasons.
I hope this feedback helps improve the dining experience for customers...
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I came in for lunch on my break at 1:30pm I was extremely impressed by the two ladies working, they are unbelievably kind and work together so well. They are so welcoming to everyone who has walked in and take the time to talk about menu, offering options and just ensuring an overall good exspirence. The toaster oven was down and they were letting us know as soon as we came in and giving suggestions on how to make our lunch as good as we could hope for. I will be back and recommending to my friend that this location is one of the best I have been. It's nice to see a couple of people happy to be at work and happy to...
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