Mary Brown's Chicken — Restaurant in Fort Saskatchewan

This is my second Mary Browns review in one day, with 2 totally different experiences. The Mary Browns in Fort Saskatchewan is "The Best" location we've ever been to hands down. Between the service & the food, I don't know which is better! Seriously, it's really great tasting food & awesome service! Consistantly, nothing has ever been over done or under done & has always been fresh for us. The staff & the manager there have great customer skills, but I think they just like people & care about their job. The friendly smiles are great, too. When they ran out of their biscuits, we were offered some of their Mac & Cheese salad, which was something we would have never purchased ourselves, but we loved it. We will now be ordering that too from now on. We had such a happy experience & great tasting meal we stayed for dessert too, which we normally wouldn't do either. Way to upsell without up selling. Their bathrooms & restaurant was very clean, which was nice. This location is worth the drive! Great Job Everyone! Keep up the smiles & the great food! Thank you for the great experience!

If it were me I'd away from the Mayfield location, we will never, ever return to that location ever! They are the complete opposite to the Fort Saskatchewan location. We were explained by Fort Saskatchewans manager their policy, Mayfield Commons location is wrong in what they were trying to charge us. Anyway, You can go read my review on that locations review section for more information about...

This is an everything-fried-chicken store. It’s just like Popeyes or KFC, except those two are better. The fried chicken at Mary Brown’s tasted so-so, in my opinion; it‘s like supermarket fried chicken. And the gravy that came with it tasted a bit more like soy sauce. And they’re overpriced! The 2-piece fried chicken meal with a drink and a coleslaw is $9.99. And even when you order more, like a bucket or something to share (like we did), the price does not get better. Service was just ok. The only good things I can say are: (1) They have malt vinegar packets; (2) They put your meal in what seems to be a sturdy brown bag, if you order takeout. The dining area is small and not well-designed for enjoying a nice meal. There were only 3 tables (two of them were unstable and wobbled), each with 4 chairs. Then there’s a slim, long window table that can sit 6. And since it’s a short walk from the door to the counter, customers make a beeline right next to you while you eat. You’re better off ordering takeout if you want Mary Brown’s fried chicken. There are two generic restrooms. There’s...

Edit.i initially have 3 stars but I had to come back because I'm most impressed with the services. Iman is my now go too. She addressed me by name whenever I visited. It doesn't matter for how long she even reminded my wife of what I ordered the last time I was there to help us decide. I love this girl. Thanks for the consistent and attention to details. The food is consistently great and that's why we come here. The customer service isn't bad but we find that it to be inconsistent. For example, the first time we came here John served us and we were extremely happy with his customer service skills. He was patient, and attentive to details, he made recommendations and he smiled right throughout the service. He also repeated our order which was rare. We were happy with him. We came back 7 more times after our interaction with John hoping to see him again but we never saw him. Thanks Iman and the...