Was disappointed with the way management treated a new employee, when he was faced with a new challenge, pulled into drive thru at 12:10 am sat in line for 40 minutes, while staff did what ever they do for that long, cleaning and such. Line starts to move, pull up to the first window, Greeted by a young kid, very friendly says it will be $14 something or other, alls good tap card say bye and continue to the next window! Thats when things got a little frustrating, so the nice kid comes to the window and says sorry your card didn’t work, noticed I used the wrong card, no problem go to tap and the machine is now not working! He politely asked the manger for assistance her first reaction was to get angry with him and tell him it’s all his fault, so she blocks him aside does some stuff on the computer and swings the debit machine in front of me! And in a aggressive manner, tells me it’s $17! I’m like Ok? Tapped and ask for a receipt please, she stormed off leaving the kid back in the confusion of what was happening, so I asked him for my receipt due to it costing $14 at the first window and $17 at the second? He grabbed a receipt which was not mine, he apologized and searched for mine, having to ask the manager to get a reprint . Once again she came over and proceeded to tell him it was his fault, I explained why I’d like a reprint and she noticed that she charged me for the car behind me, in the end she gave back the difference and my order was correct! But to the kid that was at the window don’t sweat it it wasn’t your fault! Your management should have really handled the situation better, you did a great job especially for your first...
Read moreWell, it's McDonald's. It is what it is. The morning/ afternoon staff are pretty good and accurate. After about three in the afternoon though, it's hit or miss, too often it's miss. Accuracy is a frustrating thing and The drive thru tends to take a lot longer after 6pm. It doesn't matter how loud, slow, and clearly you annunciate yourself, the order taker is still going to need it repeated and will likely still mess it up. I do not exaggerate even the slightest when I say that even after repeating the order six times and going item by item at the speaker I had to go over it several more times, (like more than five) at the pay window, and they still screwed it up. I mean like, I know this is a problem here and for over three years have been making very strong efforts to be clear, slow, articulate, and concise - to no avail. I eat here once a day and there is at least once per week there's a mess up in my order. So, just keep that in mind. It's not like I'm going to stop going, but my expectations aren't very high. After, like I said, it's McDonald's...
Read moreI recently visited McDonald's, and I was thoroughly impressed with my experience! The food was absolutely delicious and incredibly fresh. I ordered a classic Big Mac, and it tasted just as good as I remembered, with the perfect balance of flavors and textures. The patties were juicy, and the special sauce added that extra zing.
The fries were hot and crispy, just how I like them, making for the perfect side. I also tried their new McFlurry, which was indulgent and the ideal treat to round off the meal.
What stood out the most was the friendly service. The staff was attentive and ensured everything was prepared just right. The cleanliness of the restaurant was another plus, making for a pleasant dining environment.
Overall, my visit to McDonald's was a delightful experience! I left satisfied and looking forward to returning for more deliciousness. Highly recommend it for anyone looking for a quick...
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