Boston Pizza — Restaurant in Fredericton

Had positive positive experiences in the past, but won’t be back after my last one. (May 26th)

When ordering our meals, we showed the waitress the menu that said “fishbowls 10$”, and we asked if that included the Dave Matthew’s fishbowl drink, the waitress said yes.

We had the BP app that offered a free appetizer with purchase. We should the waitress and she said we could use that with our meal, and to show her the app code at the end.

We ordered a brisk lemonade, a few sips in, we notice black specs floating in the drink. We showed the waitress and all said was “I can take care of that for you”, and took the drink away, and came back with another lemonade, no apology/ drink comp./ etc. Really disgusting, assuming it was/ it looked like mold that probably came from the ice machine

We got the hungry carnivore meals, and they are a noticeably smaller portion size compared to other BPs in near by cities that I’ve had recently in the past, but the same price.

-At the end of the meal, after waiting wayyy too long for the bill to arrive after we finished eating, we get the bill. It took the waitress 3 trips to run and ask how to use the appetizer code from the app. Not a big deal, but the staff should already trained on it. She was clearly annoyed with having to use this code, and it seemed like we were pretty close to having to just pay for the appetizer

The fish bowl drink was rung in at 15$. We told her that we asked her earlier if it was 10$ and she said yes then. She told us “oh, the pricing on the menus are out dated, sorry”

We had to push that it should be 10$ as we explicitly asked her earlier. Another trip for the waitress to ask what to do, and after another long wait, she comes back and says “okay, I got that down to 13$ for you”. Didn’t push/ ‘argue’ further, paid and...

We (3 adults) went to Boston Pizza Fredericton for a late supper (8 pm) there were a few other tables in the restaurant and we could see several staff. Out server came to take our drink order, (2 pop and a water) and we also ordered our food at that time. After about 15 minutes our drinks finally arrived. The server passed a plate with parm/chilli pepper ono the table and kinda dropped it onto one of the drinks and didnt aknowledge it at all (not a big deal, but it was loud enough to startle the whole table, and not exactly sanitary to have the bottom of the plate on the open glass) Our food arrived (from someone other than our server) less than a min after the drinks. We ordered pizza flights which is 3 small pizzas and quesadillia with salad . We were told there was a "whoopsie" with one of the pizzas and the third would be right out. The third pizza arrived about 10 minutes after we had finished everything else. Again it was brought out by the runner During this time we all had empty glasses and no offers for refills. We would have asked for some but we didn't see our server from the time she brought drinks to when she brought the bill. The runner that brought the food didnt stop long enough to ask either. When the third pizza came out we asked for a box and the bill. The runner brought the box out, we waited another 10-15 mins for the bill to be brought out. We paid and left. After the fact I noticed we were charged for 3 pop instead of 2 (3.99+tax extra) Each individual issue wouldnt really bother me, but all together it added up to pretty...

There I was. In a small hotel room with my sleeping wife and kids at 8pm on a Monday night... the hotel bar was "not working", googlemaps led me on an epic walk trying to find Montana's or East Side Mario's... the tiny town of Fredericton reduced to an absurd maze due to horribly planned construction.

When I finally realized I was on the wrong side of the wrong street in a no horse town I almost lost faith. I silently prayed to the beer gods for luck, looked left and there was Boston Pizza. Rising out of the road dust like a lighthouse on the coast not warning, but begging weary travellers in need of a cold beer, sports on TV and maybe even a snack to come inside.

The spirit of Jim Treliving's franchise proved to be my salvation. Like the phoenix I rose from the ashes of my thirst on wings of sub zero Molson Canadian.

Now 3 Canadians and half an Olympic basketball blowout down my thoughts turn back to my family and rest before another day of driving tomorrow.... but what the hell, we're only going to Quebec City. BARKEEP! 1 MORE BEER!

Boston Pizza....