Mezza Lebanese Kitchen — Restaurant in Fredericton

The food isn’t bad: the salad dressing mildly acidic, the chicken tender, albeit with some annoying connective tissue, and the rice fragrant even if it looks more like something from a frozen meal than from a middle eastern kitchen.

What annoys me is everything else. That after spending 20$ and showing up to the opening period for this place they are weighting the chicken out (then not getting all of that onto my plate) giving me 2 small slices of pickle and about 3 mouthfuls of salad.

That when I ask for a wrap, they’re out of the size and fail to offer an alternative when they had the small wraps in supply.

That the wall is covered in what appears to be a vanity project of the franchiser, complete with some old newspaper articles and family photos.

Elements of this place are alright, in fact, I enjoyed the few locations of this place I’ve been to in NS, but on the whole this was a bad experience. I’ve been to many opening weeks of restaurants and there are always tired and helpless staff there, but They are always apologetic, trying their best, and being supported by management to keep the...

I went to Mezza twice and at both time, I am not happy with service. Staff was looking so serious with smile missing to greet people. On my first visit on second day of its opening, it was a take away order and one of the item, falafal bowel, ordered, even after getting confirmation for rice to be included I was surprised no rice was added. I ignore thinking its new and very crowded might had a miss. Today, we went again and place was not crowded at all. Server didn't check if we want to dinein or take away, got food packed for takeaway that we had after sitting there. One of plate ordered was taking more time than expected as lentil rice to be included are not ready. No body care about telling us why it is delaying and our plate half filled was lying for 10mins and we kept waiting standing there. The lentil rice in our plate was too much salted that can't be eaten. I will take some break now to visit...

I decided to give this place a second try. And I was still very disappointed. The amount of protein that was given was very little and underwhelming for a chicken shawarma platter. I understand that food industry uses a scale to help measure the “fair” amount of protein to the customer but it’s not fair when you 1) you don’t use the scale and 2) if you use the scale then zero the scale properly so you’re not cheating portions 3) cut the meat per order and not early to let dry on the rack. I grew up in Ottawa and Vancouver with many Lebanese friends that owns shawarma restaurants and the quality and portion control is very upsetting to see in Fredericton. Besides the 20$ for a small plate, the staff seemed nice and the...