Dairy Queen Grill & Chill — Restaurant in Fredericton

Great location did you know : The soft-serve formula was first developed in 1938 by Douds, Iowa-born John Fremont "J.F." "Grandpa" McCullough and his son Alex. They convinced friend and loyal customer Sherb Noble to offer the product in his ice cream store in Kankakee, Illinois.8] On the first day of sales, Noble dished out more than 1,600 servings of the new dessert within two hours.[9] Noble and the McCulloughs went on to open the first Dairy Queen store in 1940 in Joliet, Illinois. While this Dairy Queen has not been in operation since the 1950s, the building still stands at 501 N Chicago St. as a city-designated landmark.[10]

Since 1940, the chain has used a franchise system to expand its operations globally. In the US, the state with the most Dairy Queen restaurants is Texas. Using the 2010 census, the state with the most Dairy Queen Restaurants per person is Minnesota.[11

International Dairy Queen, Inc. (IDQ) is the parent company of Dairy Queen. In the United States, it operates under American Dairy Queen Corp.13

At the end of fiscal year 2014, Dairy Queen reported over 6,400 stores in more than 25 countries; about 4,500 of its stores (approximately 70%) were located in the United States.13[15]

DQ was an early pioneer of food franchising, expanding its 10 stores in 1941 to 100 by 1947, 1,446 in 1950, and 2,600 in 1955. The first store in Canada opened in Climax, Saskatchewan,...

Ordered one small Coffee Crisp Caramel Macchiato Blizzard and one medium cherry chip blizzard with added cheesecake bits. The young girl taking our order had no name tag, took 5 minutes to take our order, completely forgot to put in cheesecake bits, and clocked out without making the small blizzard. She also proceeded to ring in and make her own food including her own blizzard and leave without acknowledging us. 10 minutes of standing around staring and watching them joke around and ignore us (I assumed someone would notice us). Finally said “we’ve been waiting for 10 minutes” and only one person noticed and apologized saying “there must have been miscommunication we were in a rush”. Meanwhile, the other 4 people at the front had time to talk with the manager 5 feet away. This was October 13, 2022 at 9:30 pm. I’m appalled by our treatment of being flat out ignored and...

We ordered a smarties Blizzard and a turtles Blizzard this location’s drive-thru on January 10, 2025, at 10:22 PM. The service was chaotic—about seven teenage employees in the kitchen seemed untrained, with some dancing and singing instead of focusing on orders.

When I received my ice creams, they were already melting, spilling onto my car’s seat and cup holder. The mess was so bad that I had to clean my car and throw the ice creams away at home.

This isn’t the first issue I’ve had here. Out of four visits, three were disappointing. I can’t understand how this location consistently provides such poor service despite having so many staff.

This experience ruined my Friday evening, and I won’t...