The Hilltop Maritime Tavern — Restaurant in Fredericton

August 9th 2024 Jemma was our server and Steven was the Bartender that day. Jemma took our drink order and we asked for 2 Monte Cristos. The drinks arrived wrong waiting about est 10 minutes. We sent it back with Jemma and asked for what we ordered. She came back with the mug COATED in sugar. It was sticky and wet like it over flowed and the bartender didn't wipe it down. My MIL and I took the drinks back ourselves, asked Steven for the right glass and mentioned how the cups are super sticky. He didn't seem bothered and said sure. After Jemma took our orders which she skillfully memorized, We are still waiting for our drinks. Steven is making other drinks and pouring shots for the folks sitting at the bar. waited another est 10 or so mins for the drinks. We finally get our drinks just as our food arrived or just before. However, my MIL didn't get her food. We got there at 7:30pm and we got our food around 8-8:10pm. We start eating while she waited and had her drink. She finished it and asked Jemma for another cup. Jemma went to go investigate the meal and drink 8:20 rolls around and MIL has no drink or food. Jemma comes back and we tell her to cancel our order for MIL because everyone else is done and she still has nothing. Jemma left to cancel and we notice Steven starts making the drink a few minutes after we cancel it. I panic because we don't want to waste the alcohol. I rush to the counted and I'm like "hey man I noticed you finally started making our drink. We don't want it anymore, it's been like 15 mins since we ordered, MIL didn't get her food so we just cancelled." He doesn't even look at me as he's pouring a tap and just goes "Ookay byee Yuup." I was like oop ok and I go back to my table. But I'm trying this new thing where I shouldn't be scared when someone wants to have an attitude. I ordered something and it wasn't to standard so I spoke up. I didn't like how he spoke to me so I went back. He's punching in his monitor and I spoke up "excuse me." Ignored. I say again "excuse me, I didn't like the way you spoke to me" ignored. Jemma walks up beside me I'm about to ask for her help and he just began SHOUTING at me. That was I was being a total Karen and I was Gaslighting him. That I was the one being super mean to him and kept going about it. I got super confused because I don't think he knows what Gaslighting means. at no point did i deny or try to say anything that questioned, manipulate the situation, or insist something didn't happen. Customers are staring and I just turn around and look at my family "he just called me a Karen?" Literally out of no where it escalated so fast. Kept repeating how I'm Gaslighting him and I'm just standing there dumbfounded. I confronted him with no recording camera, no manager escalation because I wanted to have a conversation with what I thought could have been handled better. He took off towards the kitchen after shouting at me that I was a gaslighter again and you can see him aggressively pointing my way when he started complaining to a woman. He was speaking to whom I assume was the manager. I walked up and told her I'm so lost about what just happened. I explained the situation as best I could. She was really kind and I wish I got her name. She and Jemma showed a lot of empathy as I started to hold back tears. I clearly didn't want to stir up trouble and really regretted that I even said anything. Adrenaline started getting to me having now come to settle and realize what happened. My FIL came with me when the manager got involved and we both calmly explained what happened. Embarrassed, scared and downright shamed by a bartender for trying to stand up for myself. I have agoraphobia so it's really difficult to find places you can feel comfortable in. I loved going to the Hilltop when opportunity came during family visits. It was a cool little restaurant safe space. It doesn't feel like a genuine place anymore after that. Also don't bloody listen to your therapist about having moments to voice and stand up for yourself when you are treated how you...

Thank you for making our wedding anniversary date-day very special and memorable. I highly recommend this restaurant for a truly wonderful experience, which is for sure going to exceed any expectations. The following are just a few reasons:

1. The food quality, taste and uniqueness are hugely impressive. All the food items I've had have been absolutely mouth-watering. I especially recommend the Steak Salad for steak so tender and juicy that it literally melts in your mouth.. yummy! The Chicken Nachos are also a must try as I have never had nachos with sweet pickles and feta cheese before...also sooo very yummy! Two must have desserts are a very unique Beer Brownie and a super moist Carrot Cake (with pineapple chuncks in it....mmmmmmm!!);
2. The Staff is all so very friendly, attentive and fast. They even warmly welcome you with a fresh bowl of warm popcorn to munch on while reading the menu...a very warm and personal touch;
3. The restaurant and washrooms are very big, spacious and clean. There is no chance of feeling claustophobic at any time of the day here;
4. The ambiance is very warm, inviting, cozy and comfortable. It's a very easy-going environment. The lights are at a perfect brightness, not too bright and not too dark. They always have really nice 80s and 90s music playing in the background at just the right volume, perfect to be able to hear and enjoy both your conversation and the music. They even have strands of really pretty, soft lights hanging around the bar...it really completes the whole expetience.

Last, but definitely not least, I highly recommend you try their Miramichi Irish Red beer....I guarantee that it will go amazingly with whatever you decide to eat!!!! Thanks so much again, we will definitely be back...

I so wanted to give this place a better review. The server was amazing, Steve I believe, like beyond amazing. They offer popcorn at table like some places do chips and salsa, my partner loved this. We had cup of broccoli soup for a starter and it was great. Then everything else came. The fish cakes we could smell as were brought to the table. Smelly fish isn't usually the best, one bite and my partner was done. The garlic bread with bree and apple butter, was ok, but I love all those things and would not order again, the apple butter was almost non existent and well, it just wasn't great, again edible though, just not impressive. The final thing ordered was the BBQ chicken nachos, substitution was made to remove pickles. They again were just meh. Nothing wrong. Just nothing great. Had blueberry beer that was cold fresh and tasty. I think with a few brews maybe the food is more impressive. Again nothing wrong, just very bland and unimpressive. We didn't complain as technically got exactly what we asked for, just not the best. I feel like wings and beers, I'd give it a go again. And the soup was great. Steve was the highlight and they should...