Pizza Italie — Restaurant in Gatineau

I've been a regular customer for a while now. They stay open late and deliver even late night so getting something decent to eat is never an issue. Their burgers are always topped just right. For a quebecois-style poutine I've yet to find a better place. Their gyros are wonderful--nice and fresh even including tzatziki sauce. Salads are nice and fresh and I often find myself ordering the chicken caesar.

I will admit there are better places to get nachos, if you're into that sort of thing.

Delivery is fairly normal; anywhere between 30 to 45 minutes. That's not too big of an issue since another local joint--Pizza Presto--takes about the same time to deliver to me, despite being a lot less distant.

Prices can vary from moderate to a bit expensive? It's hard to qualify that depending on what you order--a large poutine with extra cheese(my absolute favorite) usually runs close to $20. Most will say that's absolutely ridiculous--and it's hard to say otherwise--but it's a bit of a guilty pleasure of mine since it is absolutely delicious.

Overall they're not bad. A lot of people seem to come down on them hard but really I have found places that are far, far worse. If I had to rate them on a number scale I'd end up saying :

Food is a 6.5/10 -- Not superb by any stretch but far from horrible. A bit above average in most things, save their poutine. Oh my god the poutine

A reliable late night munchy fix. Am glad they stayed open through Covid whereas many of their neighbouring competitors did not. Staff is patient given often rowdy clientele in late hours and friendly + happy to chat otherwise.

Have been a regular for about 2 yrs. Am even friends with a couple cooks now. Yet, even I have been sheisted likewise regularly. This is the 3rd time now that I’ve agreed to buy a pizza that another customer never picked up for a ‘discounted’ price only to later find out that I overpaid in some way or another. Last time I paid 12$ for a pizza regularly 14$, adding to my chicken Greek salad. The pizza was burnt having clearly been in oven too long, and salad didn’t have chicken (even though I asked for salad without chicken for reduced cost and they refused!!). Lettuce in salad was on verge of going bad too. Image attached.

I understand trying to turn a profit this way with an inebriated customer who won’t be back nor remember anyway perhaps. But I am clearly neither of those. It’s unfortunate, and I have since gone from a solid 2 visits a week to 2 a month max. What else can I say…...

When it was prime COVID times like 2020-2021, this was the best place to get a poutine. Like everytime I wanted a poutine I would UBEREATS from this place and it was always a 10/10. I only stopped ordering to cut off carbs and save on money. But yesterday my mom and I were craving poutine and so of course I thought of this place and ordered without hesitation. Tell me why I got it and it was horrible. Majority’s of the fries were undercooked, limp and like not crispy at all while there was some that were, the gravy was sour I don’t even know why. Also it was like sticking to the container and kept peeling off with it. Maybe I ordered on a bad day, but if anything had changed I’m begging them to go back to the ways they did things in the early 2020’s because this was not...