Chicko Chicken — Restaurant in Grande Prairie

Update: they replied to my review and asked me to email but then totally ignored my email. what a pathetic to try and save face

CHICKO CHICKEN GRANDE PRAIRIE We arrived a little after noon and placed our order at 1:29 pm. There was a sign that said it's usually a 20-minute wait but we got our order at 2:08 pm. That's 39 minutes... nearly double the stated wait time... would have been fine if the food was worth it, but nope!

We were the only people dining in but countless mobile (?) orders were getting picked up while we waited. I have a feeling those orders were prioritized before ours which seems unfair. Orders should be accommodated chronologically.

Food: we ordered 5 flavors of chicken: Padak padak, Yangyeom, Buldak, Soy Garlic, Polynesian, large pickled radish and some fries.

After waiting 30 minutes, I approached the counter and only then was I told that the padak padak flavor wasn't available, I just subbed with BBQ since I already paid. I was told it was going to be just 2-3 more minutes more (inaccurate estimate).

I had to come back after 5 minutes since we were VERY hungry at this point. The lone employee then told me that they didn’t actually have large for the pickled radish and gave me 2 small servings instead.

We were very excited to dig into our freshly made order (it has to be fresh, granted we waited 39 minutes for it, right???) but the chicken and fries were room temperature. So much for “fried to order.” If they were truly “fried to order” then my hands and mouth would have been burning with the chicken.

And the pickled radish barely tasted pickled. I wasn’t expecting to be blown off my socks but I also did not expect to be disappointed like that.

SERVICE: Only one person was on duty so I can’t really fault him for the slow service. The management should have at least had one more person there.

ATMOSPHERE: Immediately going into the establishment there was this strong unpleasant smell that we later figured out was coming from a scent diffuser. The smell was too much. The washroom door was also kept open so smells from there also made it to the rest of the room.

I do not have pictures as we were in a hurry to eat. Quite disappointed because the place is not cheap. For a brand that claims it has Korean flavors… they did not deliver. The food was not hot. The chicken was not crispy.

Safe to say that we are not coming back for...

A Korean chicken experience that GP needed and one should try, it is a bit pricey.

While I lived in Calgary, I discovered Korean chicken. It quickly became my favorite food. My excitement was high when I was told about chicko chicken.

During a night with friends, we ordered one flavor of chicken. During my time in Calgary, I had some expectations.

The sauces were delicious, the Haek Buldak was always my favorite, and they nailed it. It's sticky, sweet, and spicy. We also enjoyed the rest, the soy garlic being the others favorite.

My only issue is the price and my experience with other Korean chicken places, I was expecting more chicken for the amount you pay.

While the food was great, I'll be coming back, just not as often as I would be... which might be for the best for my...

The food was great, but the dine-in experience was poor. The atmosphere was ruined by loud machine noises and dirty, uncleared tables. They seemed to prioritize online orders, as several people received their food before us while we waited. Our order was also incomplete—they forgot the pickled radish and two sodas, which shows a lack of attention to detail. Since they didn't provide plates or utensils after we told them we were eating in, we decided to take the food to go. On the positive side, the chicken and fries...