McDonald's — Restaurant in Halifax

I had the WORST experience at 201 Chain Lake Drive this morning. My wife and I were up at all hours of the night last night tending to our beautiful baby boy (5months old) so when his big sister woke up early, I thought I'd take her out for a drive to get some breakfast and let mama and baby sleep some more. Great idea right? Especially since grandad would be coming over soon to take the kids and mom to Halifax Discovery Center in an hour or so. It waaaas a great idea until I opted to go to the Bayer's Lake MacDonald's location instead of the other neighboring options on either Larry U, or Clayton park plazas..... We placed our order and pulled through simply enough, but were then directed to wait in "parking spot 1" until our food was ready... Fine, no biggie, a bit more quality one on one time with daddy's little girl is never a bad thing.. After about 8 minutes our order came out, well... Part of it.. Thank God I checked (always do the MC-check guys, especially when it's from this location) The scrambled eggs I had ordered a la cart were missing... So now, we're told to check the receipt, like I hadn't ordered the gosh darn eggs at "window one" in the first place. Or, it was all just an elaborate plan to get free eggs and waste my Sunday morning simultaneously... After waiting for an additional 8-10 minutes my daughter and I had decided that enough was enough. I took out my phone, googled the location, and phoned to remind them of our existence. I spoke to a person who identified themselves as the assistant manager. I was informed that the matter was being handled, and told to sit tight. After about 3 additional minutes a young red headed woman wearing glasses approached my vehicle with a bag of eggs and a surly demeanor, handed me the bag with a "here you go", spun around without another word, and marched back inside. No apologies, no attempt reconcile the situation, nothing.... Just me and my daughter, minus 25 minutes, and our HALF COOKED SCRAMBLED EGGS!!!!!! Man, alive... Didn't realize until we had arrived home and opened up the box... Thought I'd save 10 additional minutes by spending 15 writing this post instead of going back to that vacuum of time and happiness... Stay away from this Rotten Ronnie's, and urge your loved ones to do...

Any time I've decided to stop by this specific location, it's a barrage of mixed reviews about the experience. The evening staff are almost always all very young, which normally isn't an issue but at this location they seem to have a bit of a problem keeping their younger staff on task; fries are either too salty or too cold majority of the time, meat is sadly usually in the same condition as the fries, muffins are most often accompanied by their original sleeve which should have been removed after cooking/prior to plating, staff are almost always chattering loudly amongst themselves or on their cellphones, kitchen chits requesting extra condiments or requesting to hold a specific condiment are generally ignored and the condition of the store by nightfall is comparable to that of a SuperBowl. However, the staff are always incredibly friendly and are generally more then happy to rectify any errors that may have been made. Seating however, is another story entirely. The store is too small for the demand of Bayers Lake, so if you plan on stopping by during peak hours I'd hit the drive thru; they tend to focus on their drive times, so not only will you be served a lot faster then you would be inside but you're almost guaranteed the food will be...

I had a 25 minute wait because they ran out of chicken. When I asked the manager why it took 10 minutes for them to identify there was no chicken, she responded with "well, my kitchen is full of children who work here" in her best, condescending, talking-to-a-toddler voice. This was followed with "what can I do for you to make you go away?" When the child labour in the kitchen finally found chicken for my wrap and it was handed to me in a bag, I found ice cold 25 old fries. They were promptly replaced on request. When I returned to my vehicle with my food and 5 year old child, I found the most depressing chicken wrap in history. A solid chicken breast, tine sprinkle of lettuce, shot of sauce, scrunched together and shoved into the bottom of a cardboard sleeve. A moment later, my kid is upset thay he doesn't have the toy he requested in his kids meal and instead has a book. (Actually a cute book but not the point) we walk back into the restaurant and I ask for the manager. When she sees the book in my hand front about 10 feet away, she calls out "If this is about the toy, we ran out" and rolls her eyes. When she sees my look of shock and fury, she says "do you want a refund?" I...