Terrible Customer Experience, Unhygienic, Compromise with Quality.
Today morning I visited them to buy my morning sandwich. They supply Grilled Cheese Sandwich. Generally I request them to add couple of veggies into it and they charge extra for it. That is OK as they should charge for extra stuff. But today when the lady owner was making the sandwich she did not wear protective gloves and was compromising with hygiene. When I asked her politely to use gloves, she refused to do it and her husband became very angry and refused to make sandwich. I did not understand issue with wearing the gloves. I was shocked to see their behavior with customer. I think my ask was genuine as bare hands could add bacteria and viruses to the raw food (veggies and bread). My customer experience was VERY BAD. I will NEVER...
Read moreNour's Cafe and grill was recommended to me as i was in the area. And i was not disappointed. Friendly service. They have a speaker set up to hear each other properly. I got Nour's bagel (jalapeño and cheese) with egg, lettuce tomato. It was cut in half (didn't even ask for it ) tasty, grilled, and still warm. And bc i was still hungry, i got a small portion of their fries. MIAM! The spice they put on the fries are amazing. It adds more flavor. I would just decrease the amount of salt. The spices are enough, in my opinion. The portion was quite generous for small size. The only reason I'm not giving a full 5 stars is the salt, and limited payment options: debit or cash. It was a positive experience...
Read moreTony is the nicest man you'd ever meet. As someone who has worked in this mall for a decade, I know that I will always get a warm experience. My favorite item is their breakfast pita, which has scrambled egg, bacon, lettuce, tomato, mayo, and can add cheese. It's perfect for an easy breakfast that will hold you over til lunch. Sometimes I grab an afternoon snack here, which may be a Nanaimo bar, peanut butter cookie, etc. I haven't tried their pizza slices yet, but heard they are decent! Please support this lovely family if you can. (FYI I am not family or friends, trying to...
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