Organic Earth Market — Restaurant in Halifax

For vegans like myself, this place offers a wonderful selection of products that Superstore doesn't carry. Cheezly and Sheese make the best vegan cheese, and you won't find it at Superstore. Vegan marshmallows, another win for OEM, as well as Field Roast vegan grain meats (cooking with red wine makes them sublime)... chili flavoured hot chocolate... not to mention all the local Acadian Soy products, and the best vegan ice cream selections as well. I'm disappointed in Superstore consistently carrying the same flavours, mainly vanilla, chocolate, Neapolitan, and the odd flavour out (boring!). OEM has peanut butter swirl, mocha, mint, etc (the good stuff) available not only in coconut ice cream but rice and soy as well. The selection of seaweeds is second to none, Daiya cheddar mac & cheese is another wonderful treat. A very nice selection of Kombucha drinks was nice to see, I tried some new flavours I never knew existed as Superstore only carries a few. I was able to find vegan Halloween and Xmas treats at this store as well, which I much prefer than having to order online and wait 14 days for it to arrive from USA, as I've done before. I can get the dark, flavourful #3 maple syrup here, but can't at Superstore.

The pricing is a bit on the high end, which makes this store not my 'everyday' store, however I enjoy shopping here when I want to treat myself with the finest selection of vegan foods, and hard-to-find items. I'm also very impressed with the smoothie bar, which has very nice baked goods. I had banana bread and chocolate cookies from there which were delicious. I've never had a problem with the staff, and there has always been parking available whenever I've visited.

The only suggestions I have is I'd like to see them carry Tartex spreads again, I couldn't find it last time, and I'd also like to see level 2 charging stations (or CHADEMO if you want to go all-out) for electric cars, even if the charging is at cost and not complimentary. The electricity in Nova Scotia is produced from dirty coal but can be insured with Bullfrog for a clean footprint. It's nice to see bike-friendly parking as well and the outdoor picnic table, though Halifax streets are not very bike-friendly and fostering EV charging stations is increasingly an important and realistic aspect of being a responsible, green company.

5...

ATTENTION: Store Manage/Owner Tuesday April 29 2025 During my visit today, I was approached by an associate who'd requested to speak with me. The interaction with the associate was very disrespectful, where she blatantly accused me of opening a product I had returned for an exchange almost 3 weeks ago. Upon the original transaction I assured the associate that I hadn't opened it. She had looked it over and had broken the seal to double check to make sure everything was in the box. Upon her examination she'd determined it was ok and an exchange was granted. Today however, she found issues and began an attack towards me stating (YOU Opened it - I show you proof) as she attempted to find pictures she apparently took with her camera though unable to locate them. I then attempted to try and calmly communicate with her, though she reluctantly declined to display any respect towards me continued to insinuate that I did open it, and it's her job on the line. I then asked her to show me some respect, and am I not granted the benefit of the doubt. It remained in the store for almost 3 weeks with no issues, not any signs of be opened when I returned it, then only to accuse me of doing so, regardless of the fact that I know I hadn't. Then she proceeded to berate, interrupt and talk down to me in front of her colleagues and other patrons in the store. Very unacceptable behavior especially from a grown adult.

Follow up call with store manager Lisa to discuss my visit was met with same attitude and behavior. You folks should be disappointed in...

Would have given it more stars, Originally went and purchased a product that came with a gift with purchase, they where out of the gift with purchase so the clerk at the time (he was great his name was Darryl) said if I bring the receipt back I could get the gift when it was in stock. He wrote on my receipt, I came back to the store 4 months later and he was no longer working there. Another clerk who wasn't properly trained in customer service or perhaps was having an unpleasant day was rude and said that Darryl lied and then recorrected her self when I said "He Lied!" she then said that he was miss informed and we do not offer gift with purchases after the product is sold and there is nothing she could do for me. Another employee pulled me aside she was lovely and said that I should call the manager Tracy to speak with her. She was a newer employee so kind and thoughtful I forgot her name. I never did call Tracy, I won't bother. I'm from Vancouver and its a shame Halifax doesn't have more health food stores! I don't blame the customer service rep for her rude mediocre service, I would have to say it's the store owners responsibility to train the service providers and management with excellent customer service, people that want to be there, not counting the hours to go home and actually like...