Tim Hortons — Restaurant in Halifax

I came from Cape Breton for day out at Halifax with my spouse and two kids. We were at Halifax Shopping Center. When started from there back to Cape Breton it was around 8:45 pm. My kids want pizza from Tim. There is Tim close to the mall less than 900 m and 3 min drive from there. When entered the drive thru and ordered for pizza the staff told me she (Punjabi Indian)can't take the order. I asked her the reason and she asked me to drive to the window and she will give me an expalnation. Since the management is giving her hourly pay she is supposed to work until 9:00 pm only and there is no else at the shop other than her. She has to windup eveeything then only she will be able to leave at 9:00 pm. I replied her if that is the case you have to put a notice outside that she is leaving for so and so reasons and not supposed to take orders. I remind her i reached there before 9:00 pm and it will take less than 10 mintues to get it ready. But she denied. She is so arrogant and her hospitality at such a service center is pathetic. She told me if i have any complaints contact the manager at the store next day. I asked her for the phone number she said google it. I asked her name she said you tell me your me and i said my name and i asked her name she said she won't reveal her name and she told she will sue me. So is this the service? is this is the hospitality to...

I ordered their pepperoni flatbread pizza. I had bacon and chicken added which comes at extra cost. I also chose BBQ dip, again, at extra cost. All bought and paid for. As per the photo, there is no bacon, there is no chicken, and that is not BBQ dip. What is wrong with the Tim Horton's in Halifax? Seriously, what is wrong with the people working there. I've recently had a different Tim Horton's refuse service when they were still open simply because they were 10 min from closing while they were closing earlier than their listed time. Meaning, the Uber App didn't give the usual warning about them closing soon because of how much earlier they were closing and even then, I got the order in before they were even closed. Going back to the topic of not following instructions, every single Tim Horton's fails at following the instructions for their farmer's breakfast wrap. The Tim Horton's menu for Uber Eats has a bacon or sausage breakfast wrap that comes with chipotle and a separate farmer's breakfast wrap which has 'no chipotle' by default. Every time I order the farmer's wrap, I make sure that 'no chipotle' is selected and every single time, it has...

extra sauce to this location must mean “less sauce” because every single time except maybe once or twice have I actually gotten the extra sauce asked for. they actually put LESS when I ask for extra. eating a dry wrap right now because they failed once again. the tall guy making the food is absolutely one of the most disrespectful people ever, always rude on the mic. if you want what you’re asking for, do not go here. they somehow can’t figure out an order that comes through pretty much every single day. it’s really not hard guys, I can come make my own sandwich if you’d like? and PLEASE for the love of god clean your espresso machine frequently!! you can literally taste when the machines aren’t being cleaned correctly/enough. not to mention the line is ALWAYS in the street because the workers are slow, not handing out the correct items, not ringing in the right food, too busy giving attitude and clearly hating their lives. this location NEEDS new employees, it’s sad they’re all still there running it to the ground. there’s lots more I could add, but I’ve already written a book here. avoid this location and go somewhere else , they’ll probably do...