I normally do not leave bad reviews. Ordered two Very Berry somothies. One for myself and one for my 3 year old daughter. Employee by the name of Dhruv made drinks way to sweet! Too much sorbet and juice. The drink is normally dark purple from blueberries. This drink was pink in colour, extremely sweet and liquidy. I returned to simply ask if they ran out of blueberries or if they changed their receipe. Employee said no and couldn't even tell me what was in the drink. I worked at booster juice years ago when it first opened in Ancaster. this was not a very berry! I returned drinks as I could not drink them. Was not offered a new drink or refund. I understand that they could be adding less fruit as cost cutting measure but just tell me that receipe changed! Don't try to convince me that you made a very berry. Horrible customer experience! I will never buy from this...
Read moreTerrible experience here. I go to order a drink at 8:51 (when the mall closes at 9) and the girls ignore me for about 2 minutes. When one finally comes over after rolling her eyes at her other staff member, she informs me they are closed and can't make any drinks. Confused, as I work in the mall and know they are required to not begin closing/cleaning up until 9, ask her if she can make me any drink at all, as I've been at work and haven't had the time o get a drink. She tells me no as they are closed and have already cleaned up. I was very upset and think it's pathetic that the managers aren't following store policy and are cleaning up way too early. I'm disgusted with the service I received and will not be returning. The owner of this store should really get their employees to follow the rules of the mall...
Read moreIf there was a minus star this place would get it. Thursday December 29th 2022, I tried to order a Unbeetable medium but the man by the name of Nish says they don't serve my kind, I said pardon me. Nish says it's 8:31and he only serves his friends and that I won't be served, I said to him that is pretty discriminating. He then says they are closed and walks into the back. Don't buy anything from this Booster...
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