Today was the worst experience I have ever had at a Tim Hortons, I ordered the new coconut vanilla hot latte and was served something freezing cold in a medium hot beverage cup, I checked the contents of the cup before driving away to notice there was no coconut on top (not a big deal mistakes happen) then got the window employee to fix the mistake nicely. I then took a sip while driving away to notice it was freezing cold as cold as the whipped topping that’s supposed to be on the top along with the coconut so then went into storefront to get this beverage fixed for the second time. While entering the store I could hear rap/hip hop blaring with swearing and some explicit language(you could hear this at front counter while paying for gas)I then was given what I thought was now my correct beverage to find no vanilla flavouring what so ever and no whipped topping! Please if you can do not go to this Timmy’s you will be in for a very big surprise literally because you don’t get served what you order.