Tim Hortons — Restaurant in Hamilton

Eastgate Square 75 Centennial Parkway North and I ordered a single espresso shot with milk on the side and ice. I have been ordering this drink ever since I worked with tim hortons before and to wherever branch I get my coffee. This specific branch has a very rude m, unfriendly and unaccomodating employees of all time! I work in Eastgate square and gets my coffee almost every day. I've been patient and understanding how busy and tired they are, they get my order wrong I'm okay, comes back and tell them. But this time is different, they told me that the MANAGER told them my order should be charge as latte instead of single espresso? How is that possible? The lady named Gurleen acts like she owns the place and said that they were informed by manager which I find very suspicious because manager don't take my order? Second, why would they question a customers order rather than following it? I am paying based on what I'm getting and I don't think they have the right to charge me more than what my order says. I've been quite and understanding as I've worked with the company before and working as a customer service is not easy but this is out of hand. Gurleen is saying she knows me and yet treat me like a garbage not a customer. They act like they own the place with no empathy and not even customer service skill.

I tried to talk to the crew nicely but they're my point and not even answering properly just pointing fingers to their manager.

It cost Zero dollars...

The most high one Allah blessed us lowly mortals with this Tim Horton's so all the local hoodrats can gather up here and stay away from the other finer establishments in the area.

At any point in the day if you come here you'll notice at least 2-3 Serbs standing outside and discussing common Serbian topics (throwing shade at Canada, talking about the Bosnian War, throwing shade at anyone who walks by, etc). If you come in the evening, my familia you've walked into the hornet's nest. Your dad's buddy's brother from Bosnia will be amongst the crowd and he'll start a snitch chain that'll lead right into your own home. Your parents will know within the hour that you were there.

If you're a more sensible individual you'll take the drive thru but you'll always pull up atleast 3 dog yards from the window cause that drive thru curve has a smaller radius than the handcuffs the feds put on me last week.

At all costs you should avoid chilling inside this Tim's because the locals have a tendency to drive their cars straight into the building like the...

Saturday, 7th of December 2024 Around 1pm, the mature lady who works at the counter , she is completely unprofessional, attitude and arrogant lame worker, The reason why I spend my money every single day at Tim Hortons is, I love timmies and I support till the end,

She act like she giving everyone a free food, Lady keep in mind, the money we spend as a customer that's your salary is coming from, and you have a job too,

Management has to train especially this kind employees, how to behave and approach with the valuable customers, There are so many people out there looking for opportunities, hire this kind of professional candidate to keep your business on site,

Lady(the order taker) please learn some etiquette toward your customers, Otherwise learn from your coworker MARWAH she is the only one person always friendly and very professional to everyone in this...