Cordo Resto & Bar — Restaurant in Kamloops

Went this past Monday and waited over 1 hour for 2 appies - I am not exaggerating at all! We ordered by 9pm, were seated at 830pm, and realized at 10:20pm our appies still have not arrived, and guess what, they arrived at the same time as dinner. At this point I told front desk I would like to speak to the restaurant manager because our server barely came by so I couldn’t ask her for the manager. The manager never showed and we were there for another hour eating our not-so-good dinner and appies at the same time, oh and the dessert at the same time to avoid waiting another hour. I believe I was told the manager’s name is Heather, but who knows. My husband asked for his wine glass to be brought out at the same time as his lamb appetizer, and the wine arrived about 10-15min later by someone other than our server, and he declined it because he couldn’t enjoy it with his lamb. I told my husband do not say anything to our server about our experience because it’s not her cooking the food and causing the delay. He would have made her cry if he said anything to her. She also did not ask how our experience was but when we were paying she asked if the manager came out? We said no, and she didn’t seem to care either. A normal thing to do at this point would be to get the manager, no? She obviously was aware we had asked someone else to speak to one. We realized while waiting that there are events in the ballroom and the receptionist at the hotel confirmed the kitchen staff are busy with the events. Restaurant hostess should have informed us the kitchen is quite busy today due to hotel events and we would have eaten somewhere else with our two young kids. Also, when I asked for a table at 8:30pm the hostess told me it’s a 30min wait for a table for 5 adults and 2 kids but I asked if they could push two empty tables side by side that were in the middle of the restaurant, then she went to check in the back if they can do that, and they did. By the time we sat down everyone else in the restaurant was done eating and had left. We were the only ones eating dinner at 8:30pm in this restaurant so we felt very neglected and wondered why. We were there for 3 hours eye roll 1.5hours of it was waiting for 2 appetizers. Two of us did not eat more than a couple of bites of the pasta because it was not good. My husband got his dinner to go because the experience here was, well you get the idea. I didn’t even order a main because I forgot that I hadn’t done so because the wait for the beet salad/appie was soooo long. When we paid we decided not to leave a tip because of this entire experience; if it was good they would have received 20-25%, instead I left $10 because the two kids meals came out before anything else as I had requested because I had to feed them dinner in a timely manner before they got fussy. Normal service usually entails staff asking “how was your meal? Would you like anything else? I apologize for the delay.” The only interaction we had with our server was ordering, asking how much longer, and may we please have the bill. -breakfast was included in our stay and I tipped $15 cash for a free meal because the server was nice and I didn’t wait 1.5hours to eat. -talked to the restaurant manager Colin upon checkout today and he apologized and confirmed the kitchen staff was quite busy with other events Monday evening. Too bad we were not informed of this then.

The delta hotel is very nice and clean and staff are super nice everywhere. Eat somewhere else to avoid...

Best fine dining in Kamloops? My official favorite is Cordo Resto + Bar in the Deltas by Marriott hotel lobby hands down! The vibe was very inviting, the staff were extremely catering to our requests, and the bartender has some too notch creativity. This is definitely a spot worth checking out on your visit to Kamloops.

They have the most delicious and creative craft cocktails mixed up by Mixer Maddy – such flavourful concontions using a ton of local fresh ingredients and local spirits. I highly suggest trying the Strawberry Fields made with strawberry gin and rhubarb liqueur, so delicious! Also tried the Flamingo in the Desert and the Tequila Mockingbird. I love trying cocktails that I know are hard to make at home, and all of the cocktails on the menu were with ingredients I don’t generally have on hand so was super excited to try all their delicious creations! They also have a really great lineup of local wine from all over the Okanagan, cider from their locals up at Woodward’s, local beers to choose from, and obviously a ton of local spirits with a massive list of Gin’s to choose from including some of my favs from their local Kamloops distillery Gin Lane Co. I would suggest trying the craft gin flight if your a fan, paired with a bottle of tonic from my fav local tonic supplier, Barker & Quin from Williams Lake who I’ve actually worked with in the past – loveeee their Marula!

For dinner I had the Campanelle pasta which is hand made pasta from their locals at Sorriso’s which is a well known authentic Italian restaurant and Deli in Kamloops. Love how much they support their locals! This pasta was sooo mouth watering, made with basil, garlic, sun dried tomatoes, brandy, and I added some grilled prawns and wow… it was out of this world, probably one of the best pasta dishes I’ve had in my life!

My partner had the Steakhouse burger and it was hard only taking one bite when he offered a bite… with that double stack of fresh chuck & brisket, bacon jam and smoked cheddar on a brioche bun. Yes please, drooling already! Definitely ate all those fries too! There are so many other dishes I have to try on the menu like the Seoul Beef Bao, Pan-Fried Gnocchi, Smoked Trout Salad and the Gathering Board. Excited to try them out for Breakfast too and get the Banana French Toast, yum! They even have a Patio Hour, yessss, I’ll be back for that for sure!

Their menu is innovative and really showcases the region and the ingredients they have to offer. You’ll see tons of fresh produce, meat and fish used in their dishes, and a little something for everyone...

Cordo has generally been one of the better places to eat in town but over the past couple of years the quality seems to have been going down. My boyfriend and I went for his birthday dinner with my family. Their new upscale menu is super pricey but we thought it was worth a try. Unfortunately, it was one of the worst dining experiences we have ever had.

We ordered the roast chicken, lamb shank, risotto and the beef tenderloin. The food took a long time to come out, however, the biggest issue was that the beef came rare to medium rare when medium was requested. They did offer to re-make the whole dish instead of just re-firing the steak. After 15-20 mins, the new beef came back even less cooked than the first one. For $50, we expected far better and the manager was only mildly apologetic. The person who ordered the beef didn’t end up eating it because we had already finished eating by the time the poorly re-done beef came back so it wasn’t worth sending it back a second time. While some people may like their steak that way, it was inedible for the person who ordered it as it was clearly rare in the middle.

The other dishes were pretty mediocre. The chicken was very basic with no seasoning and the cheese sauce was so thick it couldn’t be poured out of the container it was served in. The lamb shank was decent but the orzo that came with it was severely undercooked. The risotto was very herb forward which had mixed reviews at our table.

I will give credit to the restaurant for taking the steak off the bill and giving 25% off for the remaining dishes, which we appreciated. They also gave some discount vouchers for future use. We aren’t really sure what has happened to Cordo but we won’t be going back anytime soon. The prices are as high as they get in town and the food is definitely...