Eden Bento Café — Restaurant in Kamloops

My mom and I recently came in, placed an order to go, and waited in the resteraunt for the order to be ready. While we waited for our order to be made, we were offered tea, water, or any other beverage. The waitress was kind and busy as there was only one server managing phone lines, tables, and orders that came in via an iPad, which I am assuming was skip/door dash/online ordering services. She did a wonderful job managing the 4 or 5 occupied tables as well as all of the other duties. (We noticed she also had to dish and serve the miso for both dine in and dine out as well as place lids on everything out going.) For both the quantity and quality of our order, I would say it was a steal price wise. I had ordered a yam roll (large pieces), a deep fried Cali roll, takyoki, extra Wasabi and ginger, of course, and my mom a chicken katsu bento box. The deep fried cali roll was the perfect level of fried - golden and not dried out. I forgot to ask for mango sauce to go with my yam roll, but that was my own doing, so no complaint to the resteraunt. The waitress hit the nail on the head with the asked for extra Wasabi & ginger. The takyoki was I kid you not, the most flavour takyoki that has ever been in my mouth. Unsure if it was the sauces, the takyoki itself or a combination of botu but regardless, they nailed it. My biggest regret of the evening was only ordering one serving. (I would order them again in a heart beat, minus the flakes ontop.) The chicken Katsu bento box came with some of the best tasting miso we've had in Kamloops as well, the chicken itself was fried to perfection. My mom was obsessing over the bento take out boxes, as they kept everything well divided yet secure in their spots. We will without a doubt be back!

please note takyoki, miso soup and bento box had already been sampled from previous to snapping...

Quite possibly the worst experience. Looked up towards the kitchen and saw not one but TWO separate employees (wearing gloves) pop food into their mouth and keep right on making and packing up peoples food. Not changing gloves, no washing hands. I had extra food left to bring home; I threw it in the garbage. Waste of $ for me but just disgusting. I will not be returning there and neither would my friend. Don’t waste your time or money. The sushi wasn’t great anyway. Edited to add: I read the reply from the restaurant. It doesn't make sense. Review the footage, don't tell me it didn't happen because it did. My friend also saw it and threw away her food as well. I am not reporting it to you directly but I will report it to the health inspector perhaps. Hopefully you can sort it out and your sarcastic answer about the gloves speaks volumes to your level of care and concern about the place. Regardless, the word has been spread, I personally will not cross that threshold again. People can make their own choices but your restaurant is dirty. People can eat at work but not picking something off the plate, putting it in their mouth in full view of folks, not changing gloves or washing their hands....

Service is super friendly, welcoming and prompt. Free self-serve tea. Food is fresh, well done and delicious. Quality ingredients and very generous serving sizes. The unagi don had 4 large pieces of unagi -- flavourful with good texture. The nigiri bento came with tempura (2 prawns and 3 vegetables) and we went with the beef with vegetable option -- the teriyaki beef was really good!, like the best one I have had kind of delicious, cooked just right with perfect texture and perfect amount of seasoning and sauce -- so glad we opted for the vegetables instead of rice because the vegetables were served under the beef with the sauce and it was a bed of bean sprouts, zucchini etc which was delicious. The Dynamite roll was huge, fresh and delicious -- very generous amount of ingredients especially the large piece of avocado -- for some people it would be enough as a light meal on its own. Excellent food and service,...