White Spot North Kamloops — Restaurant in Kamloops

Our service on this visit was typical of this location. Slow and not up to the usual White Spot standards. We prefer the Sahali location but chose this one tonight for convenience. We always hope it will have improved between visits. It doesn't 😔

Tonight we arrived at 7:10. Our server got the drinks to the table at 7:25 just as we were discussing leaving and going somewhere else. The restaurant was only about 50% full with one large group upstairs.

We ordered our food when our drinks finally arrived. 2 appys, 2 burgers and 1 fish and chips. 25 min later our server told us that they were out of zoo sticks and asked if we wanted a different appy. We did and ordered it. It was now 7:50. I don't know why 25 min passed before we were told there was a problem with our order but I certainly would expect better communication between the kitchen and the servers if I was managing this establishment. I was expecting that I would be eating, not reordering, 25 min after placing an order.

The 1st appy, spinach & artichoke dip, showed up overcooked and separated 5 min later, with the 2nd another 5 min after that.

With the delay on the appys we were surprised when our main dishes arrived before we had finished our appys. Rather annoying to be honest knowing the fish, burgers and fries are getting cold while they sit on the table because of poor planning.

During this time our server refilled our son's ice tea but never offered to refill my husband's beer or bring him a water when our son asked for water after his 2nd iced tea.

Predictably enough she became quite friendly and talkative when the meals were done and it was time for the bill to be settled.

I have eaten at this location about 7-8 times since they opened. Each time the result is a similar story to the one above it.

We will not be returning here. We will either take the time to visit the Sahali location or we will dine at a different restaurant altogether.

I hope for the sake of future Patrons of this specific restaurant, that White Spot takes some time to consider how this location hurts their tried...

On June 7th 2018 we were visiting Kamloops and decided to go to our reliable stand-by White Spot for a late dinner. We arrived and were greeted with a fancy smancy menu showcasing White Spot's 90 years! When we go there we like to have their famous triple O burgers and fresh French fries. What a disappointment!! While the burgers were fine, the Fries were dark brown, over cooked, full of burnt pieces and frankly very unappetizing. We called our server over and asked for some fresh fries and I showed her a handful of burnt hard pieces. She was lovely and ordered us another plate. Lo and behold these new ones came out exactly the same!! I again said these were unacceptable, server came back and said manager would take off the price of the cup of coffee my husband had. Really!! Wasn't my meal ruined as well? I asked to speak with the supervisor and I showed her the burnt pieces and stated it was not up to the usual White Spot standards. She acted almost annoyed that I had even asked to speak with her, did not apologize and made up some excuse that they had been busy and they didn't have chance to clean the grease.I asked her if she would eat them and she actually said "Well, that's how I order them. I like them like that" I understand mistakes or kitchens getting busy but it takes more than 1 day to get grease that dirty and all the burnt pieces are from other foods not being properly emptied or strained from the grease! Needless to say I will not be returning here, they do not live up to Nat Bailey's...

We had a group staying at the hotel attached and decided to stay and eat at the white spot. When we got to the stand to be seated we asked for a table of 9 or 10, there were 6 of us there and the others had just gone to drop stuff off at their rooms. They said they had to go speak to the manager. The manager came and said he couldn't seat us unless everyone was there, so we asked why and he just said he couldn't. He was very rude. So we said okay just seat us and then we can all sit near each other. They put us at a table for 6 which was by itself. They could have put us at the spot where the tables were all lined up together so it would be easy for us to all sit together but they didn't, so we pushed our tables together. When the last person arrived he told her we didn't want to wait for her and she had to sit by herself (why is he trying to start a fight between our group? I don't know..) anyways he came up to our table and said we couldn't push our tables together so we said just seat us where we can all sit together! Finally we all got to sit together. It was practically an empty restaurant so there wasn't any reason we should have to wait. The waitress was nice but the manager was very rude and kept peeking around at us as we were eating. All in all the food was okay but the...