BeaverTails - Queues de Castor (Waterloo Boardwalk) — Restaurant in Kitchener

The first time I tried BeaverTails I was in Montreal and it was pretty good, so I wanted to try this location now opened. I got the Coco Vanil and my sister got the Avalanche. I'm so disappointed, the Beavertail dough was lacking in flavour, pale in colour (unlike the one I had previously in Montreal), it did not have a nice texture and the toppings were not good: the chocolate syrup was watered down in flavour and not pleasant in flavour as it didn't taste like chocolate and the cookie topping was weird flavoured and textured pebbles; though I can say, the icing that was delicious. I rarely dislike something to the point of not being able to finish it but this was one of those times. For the Avalanche my sister was also unhappy with the BeaverTail dough but said all of her toppings were good, she finished hers but with regret, overall not a good experience. If I went again I'd want to try other items but I would not go for a BeaverTail itself. I think for beavertails we are going to stick with the local market, they have our favourite one, as often mom n pop shops have...

I visited here on a Saturday evening around 8pm. I want to start by saying the person working behind the counter did the absolute best they could - but they were the only one working! This is clearly bad management to have one person working on a Saturday evening. I ended up waiting just under half an hour between when I entered and when I got my Beavertail. There were consistently 6-10 people present in the shop the entire time I was there - again, showing how important it is to have more than one worker! The worker was clearly stressed with managing taking orders, making orders, and packaging them and getting them to the customers - easily the job of 3 people. It is ludicrous to not have multiple people working the shop in such an evidently busy time.

As always, the beavertail itself was delicious. But I should not have had to wait 25 minutes for it because only one person was working.

Do...

Absolutely Delicious! 😋

BeaverTails is a must-try treat that never disappoints! The freshly fried, hand-stretched pastries are crispy on the outside, soft on the inside, and come with a variety of fun and indulgent toppings. Whether you go for the classic cinnamon sugar or something more adventurous like chocolate hazelnut or pistachio , each bite is pure joy. Tried this pack of minis a must have if you want to try more flavours and share at the same time 😍… Just loving it !! The staff is always friendly, and the whole experience feels warm...