Gluten Free By Suzie Inc. — Restaurant in Kitchener

I recently ordered a New York style cheesecake with cherry topping. If you aren’t sure what that is, just Google it. When my spouse picked this up and we unwrapped it at home, this is what we received. It seems to be some sort of mouse cake. Possibly made from cheese, but not 100% sure. What I can say is that I was absolutely clear during my ordering process in indicating very specifically “New York style cheesecake”. This cost $75. Sure they are in a nice area of town and in a nice building, so they have high overhead. But when you’re paying $75 for a cake this size it should, at the very minimum, meet expectations. At the price point they charge - it should actually exceed expectations. I will contact a manger and see what they will do to make it right, then update this review accordingly. According to their response here - which is totally fake - they said they spoke with my spouse to take the order. This is 100% not true - as it was me who placed the order. Further, a company who cared about what customers think would want to make the issue better instead of giving excuses. Think Starbucks - a company that would remake an entire drink because they understand that the experience is what brings people back. As of right now, I would NOT...

I am so grateful for Suzie as a person and her delicious gluten free foods. I have struggled with my health for years and part of that is keeping a gluten free diet, I found Suzie’s products online by accident. Due to my serious GI issues I can’t get to St. Jacobs market, but Suzie was kind enough to ship her products for me to try. The bagels and onion kaiser buns were very good. Best gluten free breads I’ve had! Something that is important to note is that Suzie just doesn’t make great gluten free products, they don’t have the other common allergens and fillers in them that most gluten free products have. Suzie’s food is good clean eats! My friend recently went to the St. Jacobs market for me. I only knew she was going the night before and I emailed Suzie that she was coming last minute. (Instead of placing my order the week before like I should have done.) Suzie was kind enough to set aside what I was looking for. This again was something she did not have to do, but she went out of her way for me. Her rhubarb squares and butter tarts are to die for! Her muffins are so moist! Those who aren’t gluten free loved them too. Thank you Suzie for your kindness, being so accommodating, and for creating quality gluten...

I first got a taste of Suzie's gluten-free food when I tried her GF pizza at Pizza Junction at St. Jacob's market. It was the best pizza, let alone GF pizza, I have ever had! She takes great care to prepare the pizza in a dedicated space, which a lot of pizza places do not do. The crust was light and fluffy, which is atypical for GF pizzas. Because my family and I loved her pizza so much, we decided to try her other GF products. We typically order her pizza crusts, bagels, and pie crusts, but we have tried her desserts and baguettes as well. Again, she is able to get a light and fluffy consistency to her bagels and baguettes without the grittiness that I find with other GF baked products. Her pie crusts are flaky, and, when serving pies made with her crusts to our guests, they cannot believe that the pie crusts are gluten-free. All in all, her prices are reasonable, particularly for the quality and taste you get from her products. I have recommended her products to all of my friends who have to maintain a...