Little Caesars Pizza — Restaurant in Kitchener

Called in and ordered a large stuffed crust pizza with 3 toppings WELL DONE. We pick up the pizza and go home to find out it is very underdone. The second pizza that we got was asked to be cooked normally and to our surprise, said pizza was cooked MORE than the one we asked to be well done.

I called into the branch and said, "Hi, I ordered (pizza) and it was very undercooked." Before I could even say anything else the girl on the other end says (very rudely) "I PUT IT BACK IN TWICE MYSELF SO I KNOW IT'S WELL DONE." Dumbfounded, I then explained that I understand she may have put it in twice but our other pizza was cooked more than the special request one, and that we were not happy. She begins repeating herself, saying, "Well... I put it in TWICE, I KNOW it was well done. It was well done. I know it was," so I just hung up and called back.

This time I got a young man who gave the same attitude, telling me "I saw her put it in TWICE, it IS well done." He continued beating around the bush, explaining that we were absolutely wrong, and that it was well done. I asked him then why my pizza was cooked more than the special order (well done) one done was. He goes, loudly, "YOURS WAS A CHEESE PIZZA THAT'S WHY IT WAS MORE COOKED" (But apparently the other one was put in 2 extra times, and mine went through one regular time? What?) I asked for a refund and he rudely said that only if I have the full pizza and bring it back could I get a refund. (Full pizza understandable - it was the tone)

I didn't hear one single "sorry" or "I apologize" or "sorry for the inconvenience". All I got for explaining I had an order that I paid for done incorrectly was rude attitudes and ignorance. Will not be ordering from Little...

I absolutely love ordering from this place—it never disappoints! One of my go-to favorites is the Meat Treat Pizza, which comes loaded with pepperoni, Italian sausage, and bacon. The toppings are generous, the flavors are bold, and it’s always cooked just right. If you're a meat lover, this one is a must-try.

The Caesar Wings with Buffalo Chicken sauce are another standout. They’re perfectly seasoned with just the right amount of heat and tang from the buffalo sauce, and they pair really well with the pizza for a hearty, satisfying meal.

As for sides, the Crazy Bread is always a solid choice—soft, and comforting. But if you're looking for something a bit more indulgent, I definitely recommend the Stuffed Crazy Bread. It’s filled with melted cheese and takes the classic version to the next level.

I was also pleasantly surprised to receive a Pepperoni Pretzel Crust Pizza with Cheese Sauce for free with my SkipTheDishes order. The crust had that distinct pretzel flavor and texture—slightly salty and chewy—which worked surprisingly well with the gooey cheese sauce and pepperoni toppings. It was a unique and tasty twist on a traditional pizza.

And let’s not forget the Crazy Puffs! I’ve tried both the Pepperoni and the 3 Cheese & Herb flavors, and I really enjoy them both. They’re perfectly portioned, packed with flavor, and make a great snack or side.

Overall, this place consistently delivers quality, flavor, and great value. Whether you're in the mood for classic comfort food or something with a bit of a twist, there's plenty to love...

Went in and ordered and was told it would take 10 mins. I went in after 10 mins and the cashier told me there was an issue, and she could offer me a free dipping sauce and crazy bread for my trouble. I asked what the issue was and was told the food wasn't even in the oven yet. I reminded the cashier that I had already ordered dipping sauces and crazy bread and asked if she could reimburse me for 1 of 3 cheesy pouffs instead? She said she can't do that! So I said I don't want any of it and left only to remember I had already paid in advance. I went back in and told the same cashier I want a full refund. She went and got another person from the back who didn't even greet me nor acknowledge my existence besides asking me how I paid. She got on the cell phone talking to someone about the transaction and returned my money. No apology or even ask what the initial issue was! Thank God I live in a neighborhood full of pizza places. Needless to say that was my first and last time going to...