Usually I choose to say nothing if there is nothing good to say. However, after today's experience in this restaurant, I feel obliged to say something in the name of justice.
My friend took me here for lunch. First impression: Wow, right in the vineyards. Expectations: great view; great food; great service… There were some fancy cars parked outside; some high end people must think it is good. Get ready.
Friday afternoon, cloudy and about to rain, so we chose indoor air-conditioned seating. The room was about 60 - 70% occupied. Again, shocked, but not by the occupancy level. It sounded as if we had just entered a terribly noisy market square. At this moment, I wondered who the architect was…they had overdone the acoustics of the dining room. Everybody's conversation was magnified through a superb echo effect. No loud speakers needed. I could hardly hear my friend talking, and he was sitting right next to me. And for the record, I am not someone who needs hearing aids; and I have also been in many fine dining places.
In came a middle aged waitress. Her speech style, which was like a sergeant giving drills, could still not be heard despite the echo magnifying acoustics of the room. I kept staring at her to see if she realized that I couldn’t hear a word she said while she talked of the menus. When she finished, she asked me what I was thinking. I told her that I was trying to decipher what she had just said. She had no grace nor serving manners. No eye contact (while speaking of course) to see if customers had needs. After introducing the menu she did not come back for a long time, but we eventually ordered some food, which took even longer to arrive to our table.
The prices are indeed the fine dining type. A 335 ml craft beer $10; Hamburger with fries $26. With prices like those, I was waiting to be impressed by the chef and service.
The food was decent, a bit better than usual, but not at fine dining level. I don't know what is considered to be good by food critics, but upon tasting the burger, all that came to mind was a FIVE GUYS burger (the only difference being the Bistro’s environment).
For almost 1-3/4 hour there, we constantly had to shoo flies away. I suppose it is country living. Shouldn't complain too much about the flies though—they wouldn’t have eaten too much after landing on my food even multiple times. However, I did not appreciate their bites on my arms. That's not food.
Fine dining has 3 components: fine environment, fine service, and fine food. Many people have given this place fine reviews. Maybe I am just someone who is very...
Read moreI would give a five star rating for the atmosphere, delicious food and amazing staff at the restaurant, especially Thomas. The staff were all neat young people dressed nicely in beige and white, working like bees in the searing heat, with a smile on their faces. Thomas, who tended to our table, was super nice, friendly, knowledgeable, very professional and so kind. This young man is outstanding. He compensated for our bad start at the winery and made our lunch memorable . Our challenge was with one officious woman in the wine store. Avoid or ignore her if you want to enjoy your time there. Ask this lady one question and she's off on her monologue. (admittedly, some may find this amusing). She does not listen to what you ask or say because "she knows it all." She assumes things and lectures you in a condescending, loud, pretentious way. When asked about a wine recommended by a friend, instead of simply saying we are sold out and suggesting another wine, she felt the need to go on a loud rambling lecture about how "I should do the tasting, but I have to line up, but I cannot line up for the tasting because I have to reserve in advance". When asked if we can do the tasting at the table, she went on and on about all the things that one can or cannot do due to Covid 19. Saying contradicting things. I didn't want to do tatsing, all I really needed was to buy my wine and jam and then go to our reserved table for lunch. It really is a shame to encounter people with this attitude in any businesses because they can spoil your experience. I pity the people who have to put up with these behaviors and personalities regularly. I don't know her position at the winery but she could use some training and polishing. Curiously, after she noticed I chose not to engage with her and after buying few things, and my friend making great effort to distract her with jokes, she started to act nice. I wonder if people like her feel embarrassed. Still the rest of the restaurant experience was amazing and we will go...
Read moreMy 11 year old son's review:
It's beyond what I expect. The host was so nice to me he led us to our table. A few minutes later a server came to pour us some water. Then the server (Thomas) asked us what our order, the my mom ask what was their daily soup ( the soup changes everyday) for today, then he talked about the menu, and after we decided on pizza. Some it came 5-9 minutes and I was stunned. Usually it takes 10 minutes or more to make a pizza! When we bitten into it I was just about to cry because it was like bitting into happiness itself. The cheese is creamy like milk, and the crust is like a fluffy marshmallow, but the sauce is on a another level. It was tender like chicken, red as a watermelon, and fresh as a live fish 🐟. After that we ordered our brunch and when I saw it the pizza barley even looked good compared to this! My dad had French toast and I was tramaized in a good way, and I can't not even tell you what I say. I was speechless 🙊. My mom had a egg salad and it was looking like a fluffy, healthy, tender meal. My meal was nothing to fancy I just got some fresh cut fries and chicken stripes but they made it a heart ❤️ ( I would like to show it but I don't know how to insert a picture on my review) my sister (c) had grilled cheese sandwiches and fresh fries and even that look liked it was plucked out of a luxurious restaurant. The sandwiches were fresh and you can still hear them sizzling, and just one bite and my sister was full for 5 hours. The background is beautiful and the people there are very nice and I forgot to say this but there coffee is gold. Overall this is a great place for families all over and that my 5 star...
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