Papa Johns Pizza — Restaurant in Maple Ridge

TERRIBLE. NEVER ORDER FROM THIS PLACE!

This has got to be one of the worst customer service experiences I have ever had. Earlier today, I received an email with a coupon code for buy one get one, however, when I applied the code to the website it did not work. I ended up going in to the store and politely telling the man that I received a coupon that did not work, and he simply shrugged. I was kind of dumbfounded, so I asked him if he would honour the coupon, to which he nonchalantly replied "No". He told me that the coupon did not work because it was either expired, or not the right location. Neither of these reasons are accurate, as the coupon explicitly states it does not expire until May 21st, and I did not put my location into the website, so it had no idea where the right location was.

I left the store, and emailed customer support. I was responded to with a quick email just saying "Unfortunately, your store has decided not to partake in the promotional offer'".

As stated earlier, THE WEBSITE HAS NO IDEA WHERE MY LOCATION IS AS I DID NOT PUT IT INTO THE SYSTEM YET. Instead of simply emailing me the correct coupon, they refused.

Furthermore, why would I even be sent promotional emails if every single time I have to contact my store directly to even see if they have any validity, as each individual store decides whether or not to...

Ordered pizza and wings from pappa John's maple Ridge tonight. Pizza was decent as usual. However, the wings were inedible. Borderline rancid. Dangerous. My Wife and I took one bite and could not swallow. Called the branch that served us to Express our concerns without a request for any kind of compensation, Just a general concern of safety for their customers, and that may want to check their inventory for a spoiled product. Well, this concern for my community and their business was met with rude indifference and complete lack of interest for what could be a very serious problem. If you live in maple ridge and are ordering from pappa John's, you might want to skip the wings. I have frozen my order and will be contacting the health agency on monday so there can be a...

DON'T GET PIZZA FROM THIS PAPA JOHN'S

We ordered a pizza online with a free redemption, free pizza woo! Was really looking forward to it, and when we got to the store they said that there was some kinda mixup and that the redemption wasn't used and that we had to pay $18 for the pizza. I wasn't expecting that at all, and they were really unhelpful. They just told us to contact Papa John's to get our redemption back if it was, indeed, wasted. I hate it cause we had to drive 30 minutes there, and we've done this in the past so we're not idiots and know that we did it correctly -- but a different person helped us and I think he was just trying to make money on our free pizza. Order from a...