369 Shanghai Dim Sum — Restaurant in Markham

I grew up dining here at 369 as a teenager to adulthood, as time goes by, you could tell the quality of the food drops a little and portion of the food drops a little but why do I still go here? Coz for nostalgic reasons and there just aren't many Shanghai restaurants left in Toronto.

If I want to eat Shanghai food, this is pretty much the place coz I would avoid the knock off and fake Din Tai Fung, so not much options.

Anyhow, we order the little dragon soup dumplings, meat is juicy but the size gets smaller. Still steamy hot but I would prefer bigger portion so more juice comes out of the dumplings.

We used to like pan fried pork dumplings (wor tip) but I can't justify seeing the price of 5 pieces jacked up from $6.95 to 11.95 CDN.

We ordered the hot & sour soup (good balance of the spicy and vinegar taste), still decent ingredients and toppings, good amount of heat with some spicy but eatable for many.

The Shanghai thick noodles has good soy sauce look and taste, portion is decent for this dish but would prefer more meat and raw cabbage, there are lots of noodles but not enough toppings.

Our favourite dish is the creamy broth tender chicken with angel hair like noodles. It's a very simple yet difficult to perfection coz if the noodles were overcooked, the angle thin hair like noodles could go soggy. Luckily, they do a great job here.

Overall, I would still come back, sucker for Shanghai food and there just not many left in Toronto, could it be better, sure.

The service here are usually very good, friendly and...

After so many years of dining experience in North America, I have to rate this restaurant the worst one in terms of service, period! I would've rated this restaurant with zero star if there was this rating option.

In the entire duration of dining, I didn't feel any sense of customer service from the waitress, not to mention how many times I had to almost yell to her for simple things like taking away plates not needed any longer and giving us extra napkins.

After we're done with the dinner, the waitress asked if we needed any change back when we paid in cash, then we asked for some changes. Here is where the dramatic moment started, she said the tipping amount didn't reach 10% and the minimum tip percentage is 12% and therefore we must pay more. Only 2 people dining there with such an inferior service with unreasonable price of 120 Canadian dollars in total, this waitress demanded blatantly at least 12% for the tip, can you believe this?

We wanted to report this to whoever in charge of the restaurant but this waitress, without any shame on her face, simply said she is the only one managing the business, and we can only report anything to her, what a lier!!

This restaurant is absolutely placed on my blacklist and I strongly suggest anyone to avoid going to...

It was hard finding a spot in the restaurants in this plaza so we landed up here. Thankfully there was an empty table and we were able to snag it. The service was kind of chaotic - they missed putting in some of our food items and the food was very slow coming out. They seemed extremely overwhelmed by the full house (maybe it's not a common thing?) but at least they were friendly and apologetic about it. It was frustrating having to wait so long and still not get the proper food items...in the end, we cancelled some because we just couldn't wait any longer. The food itself was pretty good...we had a really flavourful soup with chicken and dumplings and the rice cakes with veggies was really yummy. Their spare ribs were delicious but I can't believe they cost $24+tax! There were maybe only 6-7 small ribs on the plate with some bok choy on the side. Definitely not worth the price. The dim sum items (like the turnip fried cakes) were alright. Overall, it's okay for some items but unfortunately overpriced and not the best service. I would maybe go again but be more mindful of what I am ordering, and hopefully at a...