Pizza Pizza — Restaurant in Mississauga

I wish I could give 0 starts to this place as the 2 guys working there will make the worst food in like 40 mins and then force you to eat it. I ordered Just a poutine and 5 chicken bites and the South Indian guy at the front took more than 30 mins to prepare it and had the audacity to tell me that he asked me to wait 5-10 mins when he was already 30 mins late. I asked for a refund right then as the food was still not prepared but he refused and repeated he asked me to wait 5-10 mins. That dummy had no idea it was past 30 mins by then. I kept asking for a refund as I just wanted to leave and eat at some other place but he ignored and went back to preparing my poutine right then. He took 10 more minutes to hand it to me without even apologising and the food that he gave was the worst a Pizza Pizza chain could offer. The poutine’s gravy was stale and the chicken bites were harder than a rock. I couldn’t even eat 20 percent of the food and really wanted to make him eat the same and ask if he would wait 40 mins for that kind of food and service? I’m not sure how old the gravy or the chicken bites were but I’m very sure I’m never going to a Pizza Pizza ever again only because of this stupid employee. He needs to learn how the food business runs before trying to...

Wow, how disappointing to have a long day and decide to give a business your money and they give zero &@$ about the product they’re giving you.

I ordered large fries, wings, cinnamon sticks and sweet chilli Thai sauce. I guess because it’s through Uber Eats they don’t care.

This location used to be good. I moved here July 2021 and it’s Jan 2023 and their HARS food has gone DOWNHILL

As you can see from the pics, my French fries are STALE and hard.

My cinnamon sticks are BURNT and HARD and not even chewable.

My winds are breaded and cold and hard.

Finally, why did my sweet chilli Thai sauce show up in some random open packet instead of the usual peel back container? That’s so unsafe and gross . Anyone could put anything in it. You should contact the customer before you send sauce like this. I would’ve taken another sauce altogether.

A complete waste of money. I ended up complaining and ordering from Starbucks.

The last time I ordered from here the same issue happened. All I ordered was cinnamon sticks, and they were burned and horrible. I will never order from Pizza...

🙂👌 I am writing to express my gratitude and commendation for the outstanding service I recently received at your store. During my visit, I had the pleasure of being assisted by Tony, a clerk who truly embodies excellence in customer service.

Tony was not only prompt in his service but also displayed an exceptionally pleasant, joyful, and welcoming attitude. It is rare to encounter someone who serves with such genuine happiness and enthusiasm, making the entire experience memorable. His positive demeanor and readiness to serve truly enhanced my visit, and I left the store feeling valued as a customer.

Employees like Tony are a great asset to your team and deserve recognition for the joy and professionalism they bring to their work. I hope my positive experience can contribute to acknowledging Tony's efforts and dedication.

Thank you for providing such a wonderful experience at your store. I look forward to my next visit and hope that all staff members are as...