We found about opening of this restaurant when we went to RRR movie in Albion cinemas. Looking at those advertisements and promotions decided to try this place. So got a chance to go for dinner today and returned home with average/below average experience.
Food - Average ( itemized rating below)
Veg item - rating Gongura paneer tikka - 3/5 Egg masala - 3/5 Pachimirchi paneer biryani - 1.5/5
Non-veg - rating Chicken RRR (appetizer) - 4/5 Andhra chicken curry 3/5 Rajugari kodi Pulav - 4/5
For egg masala and andhra chicken curry, same curry base was used. Only difference being a bit more spice to chicken curry. Chef might have followed process of making gravy and then putting boiled egg in it, scoop it out to serving bowl and then using same gravy with chicken and additional spice.
Pachi mirchi paneer biryani liked flavor and I didn’t get any pachi mirchi flavor at all.
Service - Average
I understand that this is a new place and waitresses could be new but when you are putting up someone in service, you need to train them. On a Wednesday if we felt service was bad, I can’t imagine the situation when there is more crowd on weekends. Also, the communication was bad. Outside the restaurant, it was clearly mentioned that “buy any curry, get one naan free”. When we tried to order, first we were told that only veg curry and not for chicken curry. And then after I told it is mentioned any curry, was agreed for complimentary naan/roti. But there was one entry for bread item in bill which was removed after I asked about why it was included.
Will I go again? May be I will give a try one more time to see if my todays review is just...
Read moreBased on high reviews and a good rating, my friends and I decided to give this place a try. We were a group of five and arrived around 11 PM. Unfortunately, our experience did not live up to the hype.
Upon arrival, it was evident that the restaurant was short-staffed. Despite many empty tables, they were not cleaned, and it took the staff 15 minutes to seat us. This was our first sign of the service issues to come.
We placed our order around 11:20 PM, choosing Manchurian, Corn, Hara Bhara Chicken, Paneer Butter Masala, rotis, and a biryani. We were informed it would take 30-35 minutes, which we were fine with. However, service issues quickly became apparent. At 11:45 PM, we were notified of the kitchen closing and asked if we wanted to order anything else, even though none of our initial orders had arrived yet.
When our food finally did arrive, there were mix-ups. Instead of Hara Bhara Chicken, we were served a Paneer starter, despite the distinctly different names on the menu. While the taste of the food was above average, the errors and delays overshadowed the meal.
The final straw was a comment made by a staff member as we were leaving. One of our friends overheard them saying in their native language that we were "free and have nothing to do," which was both rude and unprofessional.
Overall, while the food was decent, the poor service and inappropriate staff behavior made this an unpleasant dining experience. I will not be returning to this restaurant, nor will I recommend...
Read moreI would give 0 if it would let me, I ordered a whole chicken and they gave me 2 legs and 2 thighs. Not sure what kind of messed up chickens these people have seen but there is a whole center portion missing. Called the restaurant and they said there is nothing they can do. The kicker is on the takeout order they left a hand written note to leave them a positive review. I hope this place shuts down
EDIT PER THE REPLY: you did NOT offer to rectify, you asked me to order a can of pop off Uber and you’d deliver me the rest of the dish, to which I explained one can of pop would cost me $10 with fees on Uber so why would I do that. The response was “that’s all we can do.” Simply not good enough, take some responsibility for the fact that your menu says one thing and you provide something else. I ordered a whole chicken, Not 2 legs with some boneless pieces on the side. Your menu says FULL chicken. Perhaps you need to look up what that means because you are flat out lying on your menu if that’s not what you sell. I’m not angry that part of the order was missed, things happen. I’m angry because you fail to see that your menu description is incorrect AND that you made zero effort to fix the issue. Oh and by the way, one of the thighs was completely raw inside and bleeding. So again, I hope...
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