Tim Hortons — Restaurant in Mississauga

IF YOU'RE IN A RUSH, DON'T VISIT THIS LOCATION. IF I COULD GIVE ZERO STARS, I WOULD.

I always place a mobile order at this location because takes absolutely FOREVER for them to make it. I live close by and it takes me 12 minutes to walk here. I place an order as I'm leaving my house, walked here and when I get to the store, THEN they start making my order when I chase them down for it. This happens EVERY. SINGLE. TIME. without fail.

Here I have photo evidence of exactly how long it takes for me to get my food. Placed mobile order at 11:18am and got my food at 11:42. When I got into the store, it wasn't busy at all. After I've asked about my order, many people came through and at least 6-8 people after me got all their food and drink orders before I got mine. After 20 minutes of standing there, I asked a staff where's my food and they gave me a BS excuse and said "Oh we're out of an ingredient" and magically they were able to start making my flat bread order. In my head, I was thinking "did they go to the back, kill a chicken and then somehow turned it into ingredients for my order?" 😡 They're not under staffed either. There's 4 people working today so it doesn't make sense how they're able to neglect my order. When I got into the store, I SAW my order listed on their monitors and nobody did anything about it. Unbelievable.

Also, both my flatbreads were not cut like they're supposed to be. If you're going to do the job, do it to the bare minimum at least 😒 The farmers wrap was the same thickness as their fork....where did all the filling go? 😐

I'm usually empathetic to fast food workers because they get a lot of hate but this is incredibly unprofessional by any standard. They half assed their apology in the quietest tone and didn't seem to have wasted my time. What's the point of mobile order...

“Tim Hortons is a go-to spot for anyone looking for a mix of affordability, convenience, and comfort. The coffee is always fresh and consistent, whether it’s a classic Double Double, an Iced Capp on a hot day, or a specialty latte. The food menu offers a good range of options including breakfast sandwiches, wraps, bagels, soups, and of course, their signature donuts and Timbits. It’s perfect for both a quick grab-and-go or a casual sit-down meal.

The service is usually quick and friendly, even during peak hours, and staff members are helpful and polite. The drive-thru is efficient, and mobile ordering through the app makes things even smoother. Cleanliness is generally well-maintained, and seating areas are comfortable enough for short meetings, solo coffee time, or catching up with friends.

Whether you’re stopping by on your way to work, meeting someone, or just craving a snack, Tim Hortons offers a reliable and enjoyable experience every time. A true...

Worst sandwich and Tim hortons ever , first tim hortons coffee standards went down , but that’s not the complaint what I’m upset about is I ordered extra jalapeños x2 they charge 50 cents so I said double that up, extra jalapeño times 2 he gave me it with 2 jalapeño then I said it’s actually x2 this man puts just 2 more , but got home realized it’s only 3 and half of those peppers and paid 1.00 for a lousy 3 jalapeños this is the reason I stopped coming to Tim’s they are a rip off and standards have deteriorated, good luck to you I’m never coming back , the staff is rude , napkins are not even available , and also I witnessed another customer who had her own Tim hortons cup , and your suppose to save like 10-15 cents on a cup and Tim hortons said we don’t do that like why gave it written down if you don’t , garbage coffee shop …. If I had an option of 0 stars I’d hit that but lucky for them I can only select an...