Consumer Alert: My father, a senior, was double-charged using the point of sale machine(POS). This happened in December 2024. He was told the card had not worked and was directed to enter it a second time. The discrepancy was subsequently noticed on his bank statement. My father attended the store, as did I, to inform them of the double-charge. We were both told that the owner would be in touch. We have followed up, in person, by phone and email a number of times with Manager Gilda, and been given a variety of excuses regarding the owner's ongoing absence; including: he was en route back from Pakistan and would call in a few days, he was very ill, he remains out of the country and is the only one who can address financial matters. I have now engaged the bank, the police and Consumer Protection Ontario to investigate as the response from store management has been inadequate and evasive. This is posted as a caution to obtain and scrutinize POS receipts and check that a transaction is indeed VOID/CANCELLED before entering or tapping your card a...
Read moreHonestly, Trigo Bakery is my go-to spot when it comes to fresh flavors, high quality, and kind service. Their bread is always fresh — the aroma alone is enough — and the cakes? Simply incredible. Their flavors are balanced, refined, and you can really taste the care in every bite. Whenever there’s a special occasion, I don’t even consider going anywhere else. Trigo has become part of my celebration rituals because I know I’ll always find something that exceeds my expectations. As for the owner, they’re truly one of the kindest and most respectful people I’ve ever interacted with. Welcoming, genuine, and always greeting people with warmth. You don’t feel like just a customer — you feel like a valued guest. From my perspective, Trigo is hands down the best and most delicious place to get cakes and baked goods. Anything said to the contrary is...
Read moreI have been going to this bakery since I can remember. Right after Sunday mass, people lined up for amazing bread (of all kinds) and fresh cheeses..... to say that I am disappointed in what Trigo Bakery is today, would be an understatement. It was such a staple in the portuguese neighborhood. My father went there today to return (after I forced him to) 2 corn breads that he had bought to serve at a family gathering last night. The bread was crumbling to the touch and absolutely inedible, all I could taste was flour. He to went to take them back today and the new owner refused to give him his money back, but offered him another loaf of also, crumbling corn bread. As a man of pride, my father didnt even put up a stink, he refused the bread, wouldnt argue for a refund.... but yall lost a customer...
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