My friends and I made a reservation for dinner here last week (March 2024) during the World Figure Skating Championships.
The first event was ending late and we tried to move our reservation by 15 minutes, but the online system wouldn't allow it. This was odd, as we discovered when were leaving that the restaurant was NOT full!
We arrived on time with an hour and half until the next event started. We ordered drinks to start and they took over 15 minutes to get to our table; mine was incorrect and I sent it back, but no one came to take another drink order for me.
During this event, the regular menu was unavailable and there was a set table d'hote menu with limited items for an inclusive price.
The appetizers arrived quickly and they were delicious.
But then we waited and waited and waited -
OVER ONE HOUR
for our entrees!
I ordered the lamb shank and it was perfectly cooked. But the accompanying potatoes were cold where they weren't under the meat, the cauliflower was barely cooked and had some black spots, and the baby bok choy had not been sliced off the stem.
The chocolate mousse that we ordered for dessert was NOT mousse! It was more like a pudding, the chocolate flavouring was bitter, and it was barely sweet.
The restaurant should have been better prepared with such a limited menu, I'm surprised it wasn't.
Our waiter disappeared most of the time; the service was atrocious considering how few patrons were in the restaurant at the time. As we were leaving to go to the next event - LATE - we noticed 5 or 6 empty tables, in a very small space.
I would not recommend this...
   Read moreI went there after it first opened and I had nothing but good words for the place. The food was exquisite and fresh. The waiter was extremely pleasant and competent too. I went back today (July 23) and I have to say that Iâm extremely disappointed. I donât what happened but it was horrendous. The croutons felt like they spent 3 days on a counter top, the duck burgers were dry and unseasoned, and the water was warm. Also, the tables are so small, we could hardly have 2 glasses of water on it with our plates without having no room at all. The waiter, although she was nice, had no idea what the desserts were when asked about it and didnât seem to care to go ask. Altogether, it was very unpleasant for the price we paid. Plus, we both ended up in bathroom shortly after eating so Iâm guessing the food really wasnât fresh. Ok for a drink but definitely donât...
   Read moreHad a great experience here before the Noah Kahan concert last night. They had a playlist of his and similar artist's music playing. I didnt have a reservation but was alone so I got a spot at the bar, which was comfortable. Food was served quickly, everything was delicious and hot. My drink was strong. Staff friendly. It was expensive but to be expected for a restaurant inside the Bell Center, still worth it imo. Thank you Justine...
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