Café In Gamba Parc — Restaurant in Montreal

I recently discovered Caffè In Gamba at 5263 Park Ave, Montreal, Quebec H2V 4G9, and wow, what a find! 📍 The location is absolutely fantastic, with a super cool terrace that's just perfect for soaking in the Montreal vibe. You can grab a seat, relax, and enjoy watching the vibrant street life and the lovely people passing by. It's such a quintessential Montreal experience! 🤩🚶‍♀️🏙️ Now, let's talk about the coffee. This might just be the strongest coffee I’ve had in Montreal! ☕ It's definitely potent, but in the best way possible – so flavorful and incredibly aromatic. It really gives you that boost you need. For those who love a robust brew, this is your spot! 💪 While the selection of pastries isn't huge, what they have looks absolutely appetizing and is definitely worth checking out. 🥐🍰 The terrace deserves its own special praise – it's truly a magnificent spot. Whether you want to relax and clear your head, get energized with that fantastic coffee, or even catch up on some work on your laptop, it's the perfect setting. It blends relaxation, invigoration, and productivity seamlessly. 😌💻☀️ I highly recommend stopping by Caffè In Gamba for an authentic Montreal experience, incredible coffee, and that amazing terrace!

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Good coffee, Service fails when it matters most.

The coffee at Café In Gamba is excellent, which is the only reason this isn't a one-star review.

However, my experience this past Saturday highlighted a profound gap in their understanding of customer service.

After the barista accidentally dropped an entire hot latte on me, soaking my clothes, staining my running shoes, and drenching my watch, a quick "sorry" was offered. But that's where the service ended. What might have seemed like a trivial accident to the staff had a very real cost for me:

$15 for two coffees, including the one I was now wearing (the gave me another one). Two hours of a beautiful Saturday lost, driving from Mile End to my home in Pierrefonds and back just to change clothes. An hour late to an important appointment that was just five minutes from the café. A pair of stained shoes and orthopedic soles.

I simply cannot comprehend the mindset of apologizing for such a major inconvenience and then, still needing to pay for the coffee. A true apology is backed by action. The smallest gesture, comping the drinks, offering a pastry, would have shown that you value your customers' time and experience. Instead, I left feeling that my considerable trouble was worth less than the price of a coffee. I sincerely hope this serves as a lesson for management on what true service recovery looks like. This needs to be addressed in...

While when you walk in past the pretty terrasse, the lineup, to the left, of serious geriatric students of the internet are a little imposing (unless it is there is a seat for YOU and your MAC), this place (equipped with TWO pristine and functioning bathrooms! You could use both!) is pretty much a temple to good coffee (and good cheer). The baristas are charming and charmingly precise with their drinks, and never once have I had a milky flower design on my coffee that didn't seem absolutely necessary. True, it ain't free, but the cortado (providing they are using a servicable bean) is pretty superlative. Baked goods, good for the neighborhood, but croissants often deflated and somewhat salty. That said, it is EXCEEEDLY rare to find a flaky fresh croissant, in part because they are too MORTAL a pastry. The place used to be a little monastic with...what do you call them, teleworkers? But in recent years the vibe is good, the patio upbeat and fillled with pretty people in the good times, and the proximity to the...