Kum Mon Restaurant — Restaurant in Montreal

This restaurant was billed as new and seemed decently reviewed, so I decided to take a chance and place an order for a few items for delivery. To begin with, their combos don't even offer Won Ton Soup, which is pretty much a must for literally every other restaurant.

On top of that, they charge a fee advertized as "delivery" but which also happens to include a gas cost and the driver's tip. Not that it's bad to want a tip, but to have a non-waivable cost for their own travel is outright dishonest. At the very least, ordering a certain minimum amount should waive the fee entirely, which most delivery restaurants do, but this one didn't. Not something reasonable either: $5! As if taxes aren't bad enough in Montreal, they literally charged me 1⁄8th of my order total before taxes in delivery alone! And not even for a fast delivery. Claiming to be busy, the man on the phone claimed it could take 45 minutes to an hour, only to quickly correct it to at least an hour. Ended up taking almost a full hour and a half for the order to arrive.

With regard to service, apart from his lie about the delivery fee, the man on the phone, while not completely impolite, was still very abrupt in the way that he spoke to me, and was constantly interrupting and rushing me. After I was given a total of $44.90 (including tip) on the phone, the delivery driver decided it was appropriate to whine at me when I could only give him $45 instead of the extra 15 cents he wanted.

At least their food isn't bad, but it's not great quality either. I'm not a picky person at all, I've loved most restaurants I've ordered from, but this simply wasn't as good as other similar places. As others have commented, the ribs are a bit fatty and the rice is oddly soaked in soy sauce rather than being proper fried rice. The sauce of the Cantonese noodles was tasteless, the vegetables so overcooked they were almost mushy, and while the man on the phone claimed that it included pork in addition to shrimp and chicken, it is so pale as to be undercooked and near tasteless as well. The pineapple chicken was a bit doughy and the vegetables that came with the beef were unfortunately also tasteless.

I usually don't bother posting online reviews because my experience with delivery is generally good, but this one left a rather bad taste in my mouth overall. All of the above factors put together unfortunately do not paint a great picture. In my opinion, it's not looking good for the future of this supposedly...

This is my first experience ordering at this Restaurant for a family gathering and unfortunately it will be my last .

The service on the phone and at the door was very good.

The disappointment was with the food. Here is an honest review of each dish.

Spring rolls: full of oil

-Salt & pepper chicken wings : chicken was old, bones were brown and meat tasted off

General Tao : Fried dough balls with chicken in them and drizzled with some red sauce that tastes nothing like the real thing

Beef Sesame: Never found the beef only the breading and has no sesame taste

Salt & Pepper shrimp : Absolutely no taste of salt and pepper (very disappointing) , it’s my favourite dish.

Shrimp fried rice : No flavour

Shanghai noodles : I could almost say it had some flavour to it.

We also had the Wonton Shrimp soup and Fried Wonton Shrimp which were OK.

I really hope that the owner reads this review and makes the proper adjustments to his recipes and style of cooking.

With the meal costing over 200$ i would expect the quality to be just as good as other authentic Chinese restaurants.

I usually order from FOOLAM on l’Acadie but wanted to try a new place to see what the competition had to offer.

Live and learn, if you are happy somewhere just...

I do not usually post reviews, but I needed to do this because I want people be on the alert. My friends and I ordered from this place, despite the 3.6 star rated reviews. When we arrived, we were rushed by the waiter with the order and then the food was even rushed. The food itself was alright - I ordered the vegetable fried noodles and a side of spring rolls (I'd give it 3 stars). In the end, the waiter billed me and despite the rushed experience, I gave him a tip below the 10%. He then looked at me and scolded me on giving him such a low tip and that I should at minimum give him 10%. Instead of asking me if they needed to improve their customer service, he decided to act hasty. I then told him that it was disrespectful to tell me this especially since I'm with my friends and he completely ignored me. Moreover, I asked to speak to the manager and he stated that he was. Beware of places like these as the waiter was extremely...