Le Kioko — Restaurant in Montreal

UPDATE: Changed my rating to 1* due to the owner's poor mannerism , rudeness and lack of professionalism in his reply. (I'm including the reply the owner has made since he decided to delete his comment afterward.)

Reply to the points the owner has made: 1- Whether the waitress was doing her best or not, there are ways to speak to the customer. I fail to see how screaming at the customer and almost blocking our way out of the restaurant is considered remotely ok. Had there been a problem, we would've been more than happy to accommodate, there was no need for the screaming. Also, since when was it considered ok to force a customer to show their bank account?

2- The food we chose has the price on it, we are not blind, thank you very much. The sushi, however, were indeed underwhelming. It is a valid critique, as the futomaki indeed did not met the expectations. Too much tempura, too little of other ingredients to balance it out. Consequently, I only taste the tempura and nothing else. The Kamikaze (assumingly), on the other hand, had a very acceptable amount of fish but that's about it. It's not a 100$ worth of sushi rolls. The nigiri were also too densely made. Yes, the fish were fresh and I did make the point in my initial comment but it's not well made nigiri. Moreover, we chose an additional specialty roll (sirène).The sauce lacked flavor and was very much watered down. Are you going to argue that all those were made up just to slander your business simply because it doesn't match your idea of how perfect your business is?

The man with shaved hair who served us gave us four words replies. We kindly asked for the bill but was replied coldly with a "go inside to pay". Was that considered a service? Despite that, we still tipped you guys.

If as a business, your only reply to a constructive criticism about the food you are offering is "go cry about it", that's very much telling of how much you care about the customers and your core values. The sushi was alright but somewhat underwhelming for the price (100$ for 2).

The lady, assumingly the owner, screaming and running after us, then asking me to show my bank account to make sure the transaction passed is pretty off-putting if I am being honest. The machine has an option to print the previous bill. As such, aking the customer to show their bank account to prove that they have paid is definitely not the way to go.

Also felt like the waiter who served us didn't give two cents about us. He had a cold and indifferent attitude toward us when we ordered/asked for the bill.

Overall 2 stars because the...

FYI: This is for delivery, not in house.

I prefer a consistently a just-okay place where I know what to expect as opposed to a place that serves a tasty meal une fois sur deux.

So the first few times I ate there pre COVID, I thought it was a nice addition to the area and worth your while in terms of value. Then when COVID hit, I believe I ordered about 4 times. 1/2 times it was a well-beyond-what-I-paid presentation, taste and the rolls were rolled delicately and with a cleanliness. The other half of the time, it looked more like it was thrown onto the takeout platter. The rolls weren’t tight, the presentation was messy and the fish didn’t seem fresh. I assume its due to them being successful and busy.

I want this place to succeed, especially since it’s a family owned place and not a group whatever. I personally think it’s worth your while.

In terms of service, I had a generally good experience. Using Uber must be frustrating for the store owners, because it takes a large cut out of an already struggling and thin-margined restaurant business.

Good luck to the family who owns it, hope you guys stay alive because we need small places like this in order for Montreal to...

I have been searching for a good sushi restaurant with high quality fish and rolls and finally there's one.

So we went in (3 of us). First impression is the the atmosphere is quite zen. They don't put up a lot of decorations, but it's still cozy. There were not many tables so you might feel a bit empty however it's chill and chic at the same time (owner said he's working on it since the resto is only 5 months old, I can't wait for the next visit).

We ordered most of the sashimi and the fishes were super fresh!

We also had 2 tartares, one salmon and one tuna and I fell in love with the tuna one! One of the best! Sushis were decent too since I've been a big fan of maki.

Price is decent for that kind of quality of dishes. They are still working on their alcohol so be prepared for more!

Finally, the waitress was awesome, she's so sweet and nice, gave us many recommendations. If you're looking for a good authentic sushi restaurant, please check this one out, guarantee they won't...