Stay clear of this place if you can. We went as a group of 10 for an event and everything was great, the atmosphere was electric, comfortable and trendy. The problem was when it came time to pay, most of our group does not speak French, so unfortunately when one of our friends went to pay he pressed no tip by accident. Note, he was extremely apologetic once he returned to our table, he was trying to explain his side to the staff but the staff ignored him and spoke badly about him within earshot. The bartender then approached our table and asked him to tip, to which he was more than happy to. However, she put $5 into the machine for her tip when his bill was only $20. Another one of our friends then calculated 15% on her phone for the tip (which was around $2
Read moreWe have had a very poor experience at the Ping Pong Club.
We came here during the Super Bowl 2019. Our waitress mistakenly brought us a pint of beer that we had not ordered. We warned her about it and she did not come to remove it. We had not touched it, but when we ordered our bill, we have observed that it had been added to our bill. After a tiresome discussion, she reluctantly removed the wrongly billed pint of beer. On our way out, she confronted me because I left her a tip on the price of our new bill, but not on the price of the previous bill (?!).
She argued that because she "lifted" the price of the beer (that she mistakenly brought to us and that was not touched), we should have awarded her a higher tip (which was already 15%). We were appalled on how careless this waitress.
Reading the reviews below, it looks this has been a common experience for other clients...
Why does part of the Ping Pong Club's staff thinks that this is...
Read moreHORRIBLE experience tonight. This was my second time visiting Montreal and I was really excited to come in again. This time my bf and I were harassed to leave tip (something that never happened to me before in Montreal). Of course we always leave a tip at a bar, but the card machine was all in french and we were confused on the tip procedure. The bartender yelled at us for not leaving a tip. After we explained to her the issue and profusely apologized she rolled her eyes and walked away. 30 seconds later, after we left the bar area we were approached by a man who yelled at us for not leaving a tip. He told us we were liars and got extremely close to us, and continued to harass us. Not sure of a bar anywhere who would treat paying customers like this, but it was incredible. Racist and rude bar here. Made the whole experience bad already in my...
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