Presotea & Poke Zen Westbury — Restaurant in Montreal

Badly made drinks, refused to remake the drink, 12$ for bubble tea.

RESPONSE TO OWNER:

Very funny response i ll give you that , you have no respect for the customers i spent over 25$ for 2 drinks and i used to go to your establishment every week , i always get the same order the slush i told you this time there was too much ice not like it usually is and i couldn’t drink it any reasonable business owner would say sorry let me fix that for you but you refused and continued to argue with me just like you are doing now , i ll make sure everyone knows the kind of business you are running and everyone in the neighbourhood...

The drinks there are super good love the boba!! But the poke bowls are very mid they’re just lacking certain aspects as well have way to much salad and not enough salmon. For the price being payed i wouldn’t say it’s worth it. The ingredients in the poke bowl also aren’t enough they don’t have enough variety in it. If they add more ingredients and less salad they could be much better. Just disappointing and underwhelming to eat that poke. Compared to other poke places they are lacking. The interior is very cute and modern with about 6 seating areas. the service is good and they make the poke and drinks...

I am writing to express my extreme dissatisfaction with the service I received at this store recently. After placing an online order for tea, I received a notification that my order was ready for pickup. However, when I arrived at the store twenty minutes later, my tea was still not ready.

I had to wait an additional period in the store, which was incredibly frustrating and inconvenient. This level of service is unacceptable and will reflect poorly on their ...