Weekday Wednesday July 24th 2024 at 2pm
Underwhelming experience maybe they were having an off day because I used to swear by these dumplings of being the best in town
Usually I would consider Sammi Soups even this location to have the best soup dumplings in the city
The shrimp dumplings seem to have been blended and mashed, there were no actual visible chunks of whole or partial halved shrimp pieces like they used to
The wrapper of the dumpling from beneathe I am unsure if it was just ovvercooked or too thin, but the broth did not hold in the dumpling at all, for all the steamed soup dumplings that we had.
Curry beef dumplings fried are still really good!
Peanut butter noodles was lacking sauce tasteless than usual
Now for service, There were 4 staff women upon us entering, it was pretty empty (about 4 other customers when we arrived and 6 other customers just about to pack up ). They sat us down. Not long after I was trying to get their attention to take down our order. In that span of time, I saw them gathering around the cash talking to each other, then they went to clean and sort tables. I was thinking maybe they are rushing for a large reservation. No large reservation came after (4 or 5 new customers). In between they were also packing for what appeared to be some take out orders. So we were patient. Food came quickly after our order was taken. But I had to come up to them to tell them "we are ready when you are ready" to take down our order
No staff came to the table after to check in on us at all. It was nice that they offered to help pack up our take out though after I got up for some containers. Again, the place was practically empty so I think there could have been better service.
Did I still tip? 15% yes. They were present and did their job enough when Id finally go up to them to request for things for the most part, eventually (other tasks seem to have preceded serving a customer so I patiently waited. And there were a few moments when I would look directly at them but then I was appeared to be ignored). And while the food is not the same as it used to be, it was not bad either. Im nice though, I am pretty certain other customers towards the performance of the servers would have treated this situation differently as they appeared innatentive/disorganized or simply having no sense of urgency (not everybody needs to be cleaning and sorting tables at the same time especially when there are other clean tables vacant, all while while a customer waits for their order to be taken).
Please take precaution of the soup dumpling wrapper I dont know what happened but the soup was all seeping out way too easily). and I think shrimp dumplings are better off with some shrimp whole or halves in there as opposed to just what appeared as a mushed up shrimp mixture
I am confident that this was just an off day for them and that the next time the quality will be on point again. We all...
Ā Ā Ā Read moreI went with my girlfriend. Right off the bat, this place is not a restaurant, it is a takeout with a few tables. No matter. We sat down and waited for our waitress. Service was slow from the get-go. We order steamed dumplings and fried ones. We waited around 30mins to get them, when other tables got their order in 10mins. It would be no worries if this was a packed restaurant, except it wasn't - we were one of 3 tables seated.
Food gets here. You know the grocery store dumplings? I would say they were comparable. Less greasy, but comparable. I got the chicken cabbage, and I am pretty sure there was absolutely no cabbage in it. My girlfriend got xiao long bao, and the filling was unseasoned, the soup was fatty.
We eat and wait 20 mins for someone to come pick up our plates, you know, as one expects when eating in a restaurant. An employee comes to give food to people who arrived after we got our food. Looks at us, doesn't bother asking us if we were done.
I just got up, paid for our food at the counter and we left. Terrible service, beyond-average unseasoned food.
This was one of my most disappointing experiences eating out in Montreal. The Sammi in Chinatown is uber-busy, which is why one would understand having to pay at the counter. But we were just a few tables seated.
I'll get my dumplings frozen from metro next time....
Ā Ā Ā Read moreAnother restaurant using the term vegan as a marketing technique to make money and who clearly doesn't care. I was disappointed from my experience, we ordered on Skip the dishes the two vegan products that were well indicated in the menu on their website. One of them was the vegan pizza dumpling. When we received it it had cheese on it. I called to ask if it was vegan cheese as the menu clearly indicated it was going to be vegan (and also written "VEGAN" on the box that i received). The lady seemed very annoyed by my question and rudely told me pizza meant there was cheese automatically as if i should have guessed that (we are talking about a pizza made in dumplings so idk how anyone could make this assumption when the menu shows it shouldn't have cheese on it) and she said the term "vegan" was for the filling of the dumpling only not the toppings... I tried to stay very polite but was annoyed by the way this was handled when i called. Please adjust your menu because it is clearly not...
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