Solémer restaurant et poissonnerie — Restaurant in Montreal

My family and I came to this restaurant during the summer. Close friends recommended this place so the last day of our trip we came to give it a try. There are two entrances to this restaurant. There is a main entrance and an entrance from a seafood shop. We chose the seafood we wanted from the shop and a waiter showed us to our table inside the Solemer restaurant. Now it was a bit confusing while at the seafood market. We were told that we had to purchase the seafood separately and pay additionally for the cooking. My family and I were a party of six. Four adults and two children. We chose 4 medium fish, cooked in a butter suace and salads. My 8yr old son wanted shrimp so I ordered about a pound, 6 pieces. We also ordered salad. The orders took a while to come out, which is not surprising, so we requested that the salads come out first. We sat there for over a half hour with nothing on our table, not even bread. The waiter seemed to lurk around the table, just watching what we are doing and occasionally joining in our conversation. I even took out my phone to take some snaps and the waiter mocked me for taking a selfie! Finally our food came and it was drenched in butter. Just plain butter! The fish was soggy from the butter which made it not too enjoyable. We asked for our waiter for the check. And I could not believe my eyes! My total was $620. I don't know what the heck for! The 6 pieces of shrimp were for $75. We had no idea the food would be so expensive! We spoke to the manager and the manager explained that there were multiple fees for double taxes and fees for purchasing the fish and having it cook. The waiter did not like that we spoke to the manager so he came back with an attitude saying well this is what you pay for eating at the Solemer! He also informed us that gratuity was not included. He even informed us how much we should pay for gratuity. I will never return to this place! I feel like I was taken advantage of and robbed because I'm a tourist. I do not recommend...

The food is excellent. Everything on their menu is just delicious. Fresh, premium quality, seasoned and cooked masterfully, with all the proper trimmings.

Enjoy it in the beautiful, clean and comfortable restaurant - with the distinctive oriental service as an added value -.

Or make your choice and place your order online. They do deliver, but you can also just go and pick up the very nicely, neatly prepared boxes, bags, containers.

Their direct, on-line system, via their own website, is very good. Clear, fast, easy, and totally reliable. The same goes for their system of e-communications. Very satisfactory (thank you Crystele).

All this, at prices which are fair, honest and reasonable.

The establishment changed its name, but it is the same good old, unique “La Sirène” that we know… (The “Maître D' ” has remained the same person, btw. Smart decision, since he is the best. ) Suivi et mise à jour :

Mon appréciation ci-dessous est en date d'Avril 2024. Je la réitère, ce 27 Octobre 2024.

Hier soir, nous avions une vaste réunion familiale. De nouveau, nous avons eu recours aux services de traiteur de cet excellent établissement.

Tout était bien, très bien. Amabilité, ponctualité, quantité, qualité…

Tout le monde...

We went to celebrate our engagement with four of our friends so we were 6. The waiter asked if we prefer to order the food ''à la carte'' or as a menu which costs around 42$ for only 5 kinds of Mezzes. We chose to have the menu and when we told the waiter our decision he announced that the menu could not be made for less than 10 people. We left immiadetly for the bad customer service we had and we went to Beroya who served us an unlimited food service with sooo many kinds of food and who were so welcoming. It was the second time I chose Solemer (altough the first time I went I also had a very bad experience) and the last one. Very bad customer service!! I used to work in restaurants and I know how customers must be treated. Why Beroya is able to serve a menu for 6 persons while Solemer can not do it? I am Lebanese and Solemer was supposed to represent the good behavior of my country... Well I got very...