Juliette & Chocolat — Restaurant in Montreal

I am going to edit this review. I am sorry about it but I had to do it as reviews are meant for customers, lik me, would read and frequent the place. Yes, I had been a few times, with my family,and liked it very much. Our son was visiting us, and we there for a treat. We ordered the usuals. The waitress took the order. After a long time, she came back with the order. Instead of two small Uncle Mario's ice cream shakes, she brought two large. We told her that we asked for two small shakes. She said, Oh, we don't serve small in winter...we do that only in summer, and that it is mentioned in the menu. My wife was not there when she served us these. When she came back, she asked why did they they serve large ones...I told them that this was what she said. My wife was surprised, and asked to see the waitress again. Another waitress came, and this time the answer given by the new waitress was, Oh, we only served the small to kids, and that it is mentioned in the menu. I asked to see the menu and there was no such indications in the menu at all. The waitress said that it is because it is a new menu. I was surprised with the quick answers given to us by the waitresses. We were in the midst of Winter, in January, and they served us the small Uncle Mario's ice cream shakes. And now, they are giving such answers. Actually, I should have mentioned this to me when I ordered the small in the first place. They just took the order first, and came with reasons for serving the wrong ones. I was disappointed 😞 ☹️ and upset that they lied and was dishonest about it. The owner was there, and he did not even bother to interfere and ask as to what happened. Also, another weird thing, we noticed was That the shake was thin compared to what they served before. It was sad because this was our go to place for desserts, but now I will leave it completely. Hopefully, the other locations will not so the same. This is my new review. I have not deleted my old review which follows this. I think customers should be careful as to what they order. I was also quite surprises the way the waitress was dishonest of the whole episode.

We, as a family, loved this place. We have visited the same location thrice, and we have enjoyed the visit each time. The staff is warm and friendly. The desserts and the ice cream shakes are awesome. It is a good place to bring kids along...

I want to share 2 extremely different experiences in just couple of days difference 1st experience was so lovely with very nice manger & waiters on Thursday Sept 26 nice songs for Fayrouz nice service nice place to have cafe & work in lovely atmosphere as I enjoy services, drinks & atmosphere so much I decide to go again today spend more time. Unfortunately when I went today sept 27 in the beg every thing was perfect nice waiter & nice atmosphere till the manger came mid of day around 4pm decide to put loud English music & for sure today is Friday place was Little bit crowded not like yesterday . I have request from lovely waiter for 3 times is it possible to lower music I have bad headache, what was surprising that on the opposite music became more louder & when I asked again, the nice waiter advise it is the manager decision whom refuse to lower music to make atmosphere more nice, Disrespecting one of the clients whom stay more than 4-5 hours ordering 5 differnt drinks & desserts.Making my lovely experience disappeared because of his negative attitude& disrespect with no reason. Bearing in mind that 80% of clients today was over than 55-60y old & most of them are Arabic ladies or couples for the whole days which for sure not type whom enjoying loud music 😳😟 I am really disappointed so much from attitude of the manger & who make me will never thing to come again because of his...

Review of Juliette & Chocolat – Montreal

Juliette & Chocolat is a delightful gem in Montreal that every dessert lover should experience. From the moment you walk in, you’re greeted with the warm aroma of chocolate and a welcoming atmosphere. The staff are consistently polite, attentive, and genuinely enthusiastic about the menu, which enhances the overall experience.

The star of the show is undoubtedly the fondue. Rich, velvety, and indulgent, their chocolate fondue is simply amazing. Whether you’re dipping fresh fruit, brownies, or marshmallows, each bite is a perfect blend of smooth chocolate and satisfying texture. It’s ideal for sharing, though you may not want to.

Beyond fondue, the menu offers a wide selection of crepes, brownies, and hot chocolates—all crafted with high-quality ingredients and an evident passion for dessert. Even their savory options hold up well if you’re craving something different.

The ambiance is cozy and charming, perfect for a date night, a sweet family outing, or just a personal chocolate retreat. Prices are reasonable considering the quality and presentation.

Overall, Juliette & Chocolat delivers on taste, service, and experience. If you’re in Montreal and have a sweet tooth, this spot is a must-visit. You’ll likely leave already planning...