lil' hops tavern — Restaurant in Newmarket

I am begging you, not to come here. This has nothing to do with the staff, the staff are amazing and I love the bartender but my god I will never come here again. If you ever have had the unfortunate experience of meeting the owner, Boris, you will completely understand. He is nice to your face but I heard him interact with his staff and I was in shock. Immediately my pleasant experience was ruined, I could not believe my being there was giving this cretinous human being any business. He treats his employees as a child with a magnifying glass treats ants on a hill. I could not believe the shear immaturity I was witness to as a customer seeing into the world of their employment structure. Now that is not all, the head chef there who I believe is also the head chef at the other "hops" restaurants on main street, is a shell of a man. The kitchen is near where we were seated and I heard this "man" whine and complain about the staff for anything but also hearing him refusing to cooperate with his team. The attitude I heard back there is everything that I hate in a human. The hops restaurants are mid at best and these businesses have survived due to good staff and location but Newmarket would benefit from literally anything else taking up that prime real estate. I beg anyone to not go here as the people running it make our...

Beware hidden fees! My friend and I came here for some cocktails, and while our experience was generally a pleasant one, we left with a sour taste in our mouths. We chose to upgrade the type of bourbon in our cocktails from the house one to a mid-range one (Basil Hayden: respectable, but by no means a top-shelf liquor), and while we absolutely expected to be charged a couple of dollars for the swap, we didn’t anticipate an extra $10 per cocktail. Neither the menu nor our server mentioned that our choice would almost double the cost of our drinks, from $14 to $24 per drink. We only found out upon receiving our bill! We inquired about the charges, our server explained, and we paid, but we revisited this with him shortly thereafter because it just wasn’t sitting well with us. A manager never came out to speak with us directly, but we were offered a card with a free appetizer and drink for our next visit. A simple refund of some of the extra fees would have been more appropriate, but we didn’t have time to spare on backs-and-forths. I don’t know whether this occurrence will prompt a change in Lil’ Hops Tavern’s disclosure practices (or rather, lack thereof), but I felt compelled to say something because I certainly would have...

I rarely post negative reviews, but our dining experience was so disappointing, I feel compelled to share our experience. There were issues with the quality of the food, the timing of the delivery of the food, as well as the quality of the service provided. Two cocktails arrived before the third was served. One of the appetizers that was ordered as an entree arrived before any other food, when it was clearly understood that it was going to be an entree. The next two choices were then delivered, while our daughter's dinner was served quite a bit after all the other food. The empanadas were very doughy . . . almost as though they had not been fully cooked. A request for hot sauce was not delivered.

All in all, a very poor experience. I am not sure if the timing of the food delivery was the fault of the server or the kitchen, but an effort should be made to ensure all food arrives at the same time so no one is sitting around waiting, while others have their meals. The server was very apologetic throughout the entire service, but that only seemed to highlight all the things that were going wrong.

All in all, a very...