I rate overall at 3.5. This was my first time trying this place out and I'd say they're OK, not bad.
They're a few more dollars per dish than other similar restarauts, but I did receive a 10% off discount for picking up myself.
I'm from America so I'm used to delicious and authentic Chinese cuisine. This place tastes alright. It isn't terrible but a little lacking with ingredients. For example, in America, every Chinese restaraut has large chunks of meat, scrambled eggs, white onions, carrots, peas, and green onions loaded into their fried rice dishes. Loi's had mostly seasoned rice, very small pieces of cut up meat, and scarce amounts of green onion, white onion, and celery (I've never seen celery in fried rice before). The chicken balls were really good and I enjoyed their lo mein.
Their menu had a variety of dishes to choose from and food was ready within 30 minutes of placing order (was told it would take 10 minutes, but i didn't mind waiting). Hot and fresh tasting, decent portions. I asked for an ingredient to be omitted and it was still present in the dish, but was still tasty to eat.
I don't think I'll be I'll be ordering again. Not because they were bad; they were not bad at all. They were pretty ok. There just wasn't anything about my order that stood out to me enough to want to go back again.
Overall, okay experience and good food. Average rating and I'm okay with...
Read moreI came over a couple of days after its grand opening, and the service was quick, but I'm mostly here for the food. It's nice to have a buffet table again, as some of the reviewers have already noted, and that is one aspect I love, but not at the cost of taste and freshness (i.e. kind of dry and somewhat standard and plain).
I've been to the King's Buffet in Sudbury, and that's the one I'm comparing it to, and unfortunately, this buffet seems to lack variety and taste when it comes to some of the essential foods that mark a good Chinese buffet. The buffet only has one hot-food buffet table, which limits their variety they can bring in.
I think the main problem I have is their cleanliness. As other reviewers have remarked, I've noted some of the staff doing some questionable things, which I won't put in this review, but they've turned me off from coming back.
Although the price isn't very expensive, it seems to mirror the quality of food you'll be getting. It sort of feels like eating lower-end Chinese fast-food in an English diner (since the place used to be for an English breakfast diner). I'm likely not going to revisit this restaurant, since there are better alternatives within the town. I'd rather eat something that suits my tastes, instead of just stuffing myself with "just acceptable" food.
EDIT: Came over a few days ago, and there was a hair in my food. Never...
Read moreUpdate (May 14): Spoke with Loi's today and they understood my frustration on Mother's Day. It was a very busy day and mistakes do happen. As the food was very good, we look forward to a 2nd visit to Loi's. Attention to customer satisfaction goes a long way.
Food was very good and arrived hot. It was Mother's Day and while I appreciate they were busy, the food initially arrived 1/2 hr late despite having ordered it on Friday for Sunday delivery. Upon opening the bags, we were missing 1 mushroom fried rice, 1 chicken fried rice and beef & broccoli. In the bag, there were 4 fortune cookies for a $161 order. A lot of food for 4 people! I called the restaurant to report the 3 missing dishes and by the time it was prepared and delivered everyone had eaten what we did have and the rest had to split up to be taken home. Upon delivery, i was told that to use credit card, there was a $3 surcharge for every $50. I wish i was made aware of that when i placed the order. Loi's came highly recommended and while the food was good, it ruined Mother's Day dinner as far as sitting down together and enjoying all the dishes. Most...
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