KFC — Restaurant in Ontario

Ordered a spicy chicken sandwich combo earlier this night (2019/01/21) and was not only disappointed but made violently ill but the food I recieved. The chicken was cooked through thankfully (otherwise they'd be getting more than a bad review) but the fries were cold, hard and nearly hollow in the same way I imagine packing peanuts would be, almost no flavour and oddly enough for a fast food joint had no hint of saltines.

Now I'm not sure who to blame for this because A) I've NEVER had a KFC meal that terrible before. And; B) Apart from the terrible french fries the only issue I had with the employee making my meal was that they absolutely smothered that chicken patty in their spicy sauce. Now the sauce I can handle, just wipe it off and deal with soggy buns. But when it only takes about 20min for my body to call it quits and reject all that garbage, when I've been here in actual pain for about an hour retching, stomach turning with cold sweats and minimal bodily control and when the only things I've eaten today were a few crackers followed many hours later by the KFC that preceded my being ill; I'm blaming you as a restaurant for my pain.

I only had a handful of fries before calling it quits on them too. Ate maybe 2/3 of my sandwich before my appetite started telling me something was wrong. It wasn't my crackers, I can tell you that with certainty seeing as how my bucket here looks like a collage of chicken, orange sauce and white bread. It wasn't the Pepsi... It was clearly the food.

I'm not going to make dumb customer threats like "I'm never eating here again, you've lost my business!" but seriously, with a few other KFCs in town that I've had multiple times before and NOT gotten violently ill afterwards I WILL NOT be taking that chance again with...

Terrible experience about survey promotions.

I recently had a disappointing experience at the KFC Cataraqui Center. Despite my efforts to participate in their survey promotion and claim a free small popcorn chicken with any (take note: ANY) purchase of a fountain drink, the staff’s lack of awareness and unimpressive behavior left me frustrated.

Everytime I visited this branch and presented my survey receipt for the promised free small chicken popcorn, the staff seemed completely unaware of the promotion with their poker and blank face. Instead of a smooth and quick process, I was consistently kept waiting as the staff fumbled to understand the promo details. This only shows lack of awareness reflects poorly on the management’s communication with their staffs.

To add, when I inquired about the cost of their smallest fountain drink, I was told that it was $1.05. However, when I attempted to claim the free small popcorn with my drink purchase, I am charged around $3. The inconsistency between what the staff communicated and the actual charges is I think not fair. The receipt clearly states that a free chicken popcorn is available with any purchase of ANY fountain drink, but the staff insisted on charging me more. It’s just so disappointing. If the promotion is contingent on a specific drink purchase amount, this info should be clearly stated on the receipt to avoid confusion and frustration for customers. I hope that KFC management address these issues promptly. I rarely give Google reviews, but you know, this left me thoroughly...

Love KFC's popcorn chicken. It's the only thing I'll eat from there. But this particular location (Bath Rd) has major problems compared to others. Cashier never sanitizes or changes gloves between handling cash/machine and handling food. All other restaurants I've been to, they do. The box for the family size popcorn chicken is always half full (3/4 full if I get lucky). Other restaurants, it's full. They stop taking orders 15 min before their close time and when I ask them why, they blame it on Google not being accurate. Funny how the hours on Google and on their windows are the same! And today was the last straw... 12 car lineup in the drive thru. Get to my turn and they're out of multiple items. No indication prior to getting to the speaker. I had to wait 20 min to get out of the drive thru with nothing. And the rudeness from employees... don't get me started!!! This location (Bath Rd) was convenient for me cuz its close to my house. From now on, will gladly go out of my way to...