Lazeez Shawarma — Restaurant in Ontario

If there was a contest for the slowest restaurant in London, this Lazeez would win the trophy without even trying. Every single order—Uber, Skip, or walk-in—becomes a 10–15 minute waiting game. And no, it’s not “busy kitchen magic.” It’s just pure laziness or mismanagement.

🚨 Worst Lazeez Location in Canada – Richmond Street, London 🚨

Let me save you some time: if you want to eat at this Lazeez, you’d better bring a chair, a blanket, maybe even a Netflix subscription, because you’ll be waiting forever. Doesn’t matter if it’s Uber, Skip, or a simple walk-in order—minimum 10 to 15 minutes every single time. And that’s on a “good” day.

Now, to the owner: are you actually running a restaurant or a social experiment? Because the way you treat staff and customers makes me wonder. Do you purposely hire one single person to run the entire store just to see how long it takes before customers snap? Monday evening—place packed—and there’s just one poor girl doing everything alone: taking orders, cooking, packing, cleaning, smiling under pressure. While she sweats, you save a few dollars on payroll. Congratulations, what a brilliant business plan! Save money today, lose your reputation tomorrow.

Let me put it nicely (because clearly nobody in your management has the guts to tell you): • You’re not running Lazeez. • You’re running Lazy-zz Shawarma. • Customers aren’t eating here—they’re serving a sentence in your waiting area.

The irony is wild. The brand “Lazeez” means delicious, fresh, loved by people. But this Richmond Street location is turning the name into a joke. Instead of “Lazeez,” people should just call it “Lazy & Stress.” Customers wait, staff burn out, and you—the owner—sit back pretending it’s all fine.

Let me give you a warning: London is not short of food options. One bad location can poison the entire brand name. If you don’t fix your management, this place will be remembered not for shawarma but for being the worst customer experience in the city. I swear, I’ll personally tell 100 people not to waste their money here. And trust me, word spreads faster than your staff can roll a wrap.

So here’s the free advice (since you clearly don’t invest in staff, maybe you’ll appreciate free consulting): 👉 Hire proper staff. 👉 Stop cutting corners. 👉 Respect your brand and your customers.

Because right now, you’re not just serving food—you’re serving stress, disappointment, and comedy.

Final verdict: 0/10. Worst Lazeez in Canada. A masterclass in how to...

I’ve had a lot of bad meals from restaurants lately, but this was definitely the worst. Ordered a chicken shawarma and falafel through Uber Eats for $9.50 each… $23 after tax and tip. What arrived were the two driest sandwiches I’ve ever had. Totally cold, stale and hard wraps. A laughably small amount of dry, burnt chicken in one, and only two falafel balls in the other. No garlic sauce, no hummus, no tahini, a small amount of hot sauce, and only one piece of onion, and one piece of tomato on each. The wraps were mostly filled with lettuce. Terrible food and quality, and a total rip off. I complained to the restaurant via Uber but they didn’t care enough to respond. There are so many good shawarma places in London. Go to any of them instead and don’t waste your money at Lazeez.

Update: I find it interesting that businesses seem to only respond to public reviews, and deny receiving complaints through UberEats. Either Uber isn’t passing along complaints made through their system, or the restaurant owners are pretending they don’t see them. I have a series of messages between myself and Uber’s customer service about this meal wherein they insist that they will contact Lazeez and make them aware of the situation. Don’t know what to believe anymore, but am glad to see the restaurant owner cares enough to to contact me directly. Doesn’t make the food any better - and if you read many of the other 1-star reviews here you will see similar complaints - but it’s a step in the...

This isn’t just a restaurant , it’s an experience. And not in a good way. I walked in hungry and hopeful, and left hot, horrified, and hunted by flies. First off, the temperature inside was well over 35°C like I walked into a malfunctioning tandoor. I was sweating harder than your chicken on the grill, and by the time my food arrived, I was already dehydrated. Are you trying to replicate desert conditions for “authenticity”? Then came the flies because the door was left open. Flying over tables and customers like they paid rent. One even had the audacity to land on my shawarma. I don’t know if you’re running a kitchen or a fly sanctuary, but the line between both has definitely blurred. I’ve seen cleaner conditions in street stalls. And the washroom? An actual health hazard. No tissue, no soap, a smell that hit me like a punch to the face, and a floor so wet and dirty I wasn’t sure whether to step or swim. That place needs a deep clean and probably a priest. Owner, this place needs serious help, not just a fix, but an intervention. Until then, I’m warning people to stay far, far away.

Yours in regret, Someone who came for shawarma and left...