Lucky Restaurant — Restaurant in Ontario

I just ordered from lucky 3 dishes 2 chicken and a beef lo mein for a total of 62.55

There was 6 thinly sliced peices of chicken in each dish and an overwhelming amount of vegetables. The flavor was great but there was maybe 10$ worth of actual food. I phoned to make a complaint. The women who answered the phone evidently didn't want to be their. I voiced my complaint and her response was..... Ok. As in what of it. I immediately hung up. Called back sightly agitated moments later this time explaining how hard I work for my money and I'd like a full refund she said she wasn't able to issue a refund and she has been making their food this way for years. So I said for years your ripping people off. I was told I'd receive a call back when someone who could issue a refund was available. I explained how this was horrendous customer service and karama comes full circle. That is robbery in my opinion. You'll see my dishes and what there was. I would call it vegetable schezuan. Usually ordering Chinese worth 60$ I can eat for the weekend now I'm left with no food and short 60$. Extremely disappointed. I'll keep you updated on what comes of this.

After judging the reviews I am lead to believe someone does good work and others are extremely sloppy and uncaring.

I understand a family run business well. Business is business but taking advantage of people and then showing apathy is bad business.

The recipes are great the food tastes amazing but if I wanted chicken flavored veggies I'd have ordered that. Never have I been so upset spending my hard earned money on such an outrageous inflation.

The delivery driver a younger girl I'm assuming this daughter the owners was very polite very courteous understanding and all around actually very enjoyable to interact with unfortunately because of the response of The other woman working that evening on Friday July 4th it has tarnished and ruined experience on top of the chicken flavored vegetables.

So update all in all customer service is absolutely horrible food quality with garbage the owner was very apathetic and unfriendly I would not suggest this restaurant to anyone anytime it's complete robbery and they don't back their product...

Ordered the dinner for 2 with the lucky tray Deluxe and when I got there to pick it up the price was completely different from what was online for prices. So instead of it being around 30 bucks it was 37 and change so I explained that there's something wrong with the pricing but they didn't want to honor the online price and still stuck me with the whole bill. It was a red flag but I was hungry and not in the mood for drama and hassle. So when I got the food home the chicken wings were sour and smelled nasty. The ribs were off too. The cat even turned its nose up at it. The chopsuey ,chickenballs and rice were okay but, not worth 37.++ for just that. That's why the 2 stars. Major disappointment that you can't find decent Chinese food for a decent price in this nightmare of a town. Had high hopes to become a regular customer of a solid restaurant. Lesson learned. Will not order...

Ordered the dinner for 3, for 2. 39.95 price, total after delivery/tax/tip was around 60. There was probably enough food for 6-7 normal people, so it was a relatively good value. It wasn't bad, but it wasn't good either. The sweet and sour chicken in the order was probably the worst let down. I hated the fact that it was soggy with pre-tossed sauce, and my partner hated the fact that it was full of cartilage. I enjoy the crunchy cartilage, most people probably dont, so if you order thinking you are going to get chunks of white meat fried like the mandarin it's not going to happen. Overall I won't order from here again, but if you're looking for a spot that's close and gives you A LOT of food then I hope you all support this...