I am never one to ever review but this is one I could not stomach.
I recently visited Oh Bombay, an Indian restaurant, and unfortunately, my experience was far from satisfactory. The service was abysmal, which ultimately led to us leaving without even placing our drink or food orders. Allow me to elaborate on the specific issues I encountered.
Upon arrival, the hostess seated us promptly at a table. However, what followed was a frustrating and lengthy wait of over 20 minutes without a server approaching our table. Despite trying to catch the attention of the staff, we were consistently overlooked or ignored. This lack of attention and care is extremely disappointing, as it is the responsibility of the restaurant to provide adequate service to its patrons.
During our extended wait, we observed other diners receiving prompt service, which only heightened our frustration. It seemed as though our presence was simply disregarded or forgotten. While I understand that restaurants can be busy, it is unacceptable to leave customers unattended for such an extended period, especially when other tables are being served efficiently.
Regrettably, our patience wore thin, and we decided to leave the restaurant without being able to order any drinks or food. This decision was not made lightly, as we had been looking forward to enjoying a meal at Oh Bombay. However, the lack of service made it impossible for us to have a positive dining experience.
Good service is a crucial aspect of any restaurant visit, and Oh Bombay failed to meet even the most basic standards in this regard. It is disheartening to encounter such poor customer service, as it reflects poorly on the establishment as a whole.
I hope that Oh Bombay takes this feedback seriously and makes the necessary improvements to their service. A restaurant's success is heavily reliant on customer satisfaction, and without prompt and attentive service, patrons are unlikely to return or recommend the establishment to others.
In summary, my experience at Oh Bombay was marked by an extended wait with no server approaching our table, leading us to leave without placing any drink or food orders. The lack of service was incredibly disappointing and prevents me from recommending this...
   Read moreI recently had the pleasure of dining at Oh Bombay, a popular restaurant that specializes in authentic Indian cuisine. From the moment I stepped foot inside, I was greeted with warm hospitality and a vibrant atmosphere that set the stage for a memorable dining experience.
The restaurant's interior is tastefully decorated with subtle nods to Indian culture, creating an inviting ambiance. The seating arrangements were comfortable and spacious, allowing for an intimate dining experience. The lighting was just right, neither too bright nor too dim, which added to the overall pleasant atmosphere.
Moving on to the main attraction, the food at Oh Bombay was simply outstanding. The menu boasted an impressive variety of traditional Indian dishes, showcasing the diverse flavors and culinary delights of the subcontinent. The menu had options to suit various dietary preferences, including vegetarian and vegan choices.
For starters, I indulged in their samosas and pakoras. The samosas were perfectly crispy on the outside and filled with a delicious blend of potatoes and spices. The pakoras were equally satisfying, with a light and crispy batter encasing an assortment of vegetables. The accompanying chutneys provided a burst of flavor that elevated the dish.
For the main course, I opted for the classic butter chicken, accompanied by fragrant basmati rice and butter naan. The butter chicken was rich and creamy, with tender chicken pieces swimming in a luscious tomato-based sauce. The flavors were well-balanced, and the portion size was generous. The basmati rice was cooked to perfection, each grain separate and aromatic. The butter naan was soft, fluffy, and served piping hot.
To complement my meal, I ordered a refreshing mango lassi. The lassi was smooth, creamy, and had just the right amount of sweetness. It was a perfect accompaniment to the spicy flavors of the meal.
The service at Oh Bombay was commendable. The staff members were attentive, knowledgeable about the menu, and provided excellent recommendations. They were quick to address any concerns or requests, ensuring a smooth and enjoyable...
   Read moreRating: âââââ (5/5)
I had the most delightful experience at Oh Bombay, an Indian restaurant that truly stands out with its incredible food and exceptional customer service. I cannot recommend this place enough!
As soon as I walked in, I was greeted by the warm and inviting ambiance, which set the tone for a memorable evening. The menu offered a diverse and mouth-watering array of dishes that catered to all preferences, from the classic Butter Chicken to the flavorful Paneer Tikka.
The food was nothing short of amazing. Each dish was expertly prepared, bursting with a rich medley of spices that transported me straight to the streets of Mumbai. The portion sizes were generous, and the presentation was impeccable.
But what truly elevated my experience at Oh Bombay was the outstanding service provided by the servers Ayushi, Aman, and Prashant. They went above and beyond to ensure that my dining experience was perfect, from offering expert recommendations to promptly attending to my requests with a smile.
Not only were they attentive and professional, but they also exuded a genuine warmth that made me feel like a valued guest in their home. Their teamwork and dedication to customer satisfaction were truly inspiring and played a significant role in making my evening a fantastic one.
In conclusion, Oh Bombay has cemented itself as a must-visit destination for any Indian food aficionado or anyone in search of great food and exceptional service. I'm already looking forward to my next visit and exploring more of their delectable offerings. Thank you, Ayushi, Aman, and Prashant, for making my time at Oh Bombay truly...
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