Rice & Noodle — Restaurant in Ontario

i will say the food was good but the my first visit friday night ended on a bad note. when i payed my bill the other couple and our order were on one order slip and i will admit when i picked out what my wife and i had to pay i made a mistake. ( 1 reason i hate 2 separate orders on one slip) i picked the wrong order to pay because the writing was not that clear and the lighting didn't help. after i payed i realized i payed too much and a correction was made. well i think i picked the wrong night to ask to correct my payment so i would get some money back. the first girl who was helping me got all upset and told the other girl to take over she was not dealing with it. our waitress took the matter in her own hands and gave me the difference back in cash. ( didnt seem happy about it)

just a bit of advise weather you like it or not or who is right or wrong customer satisfaction is the key to returning customers. i work in retail and trust me i know bad moments but i always do my best to satisfy my customer even if i don't agree with them and i always smile.

will i return after that experience ???? most likely NOT!

the food was good but chatham has many good other restaurants i have been to and never experience this rudeness over a check...

I’m so sad to say this, but I went there and my food was not handled with safety and cleanliness. I’m pregnant and I not only have to think of myself, but my baby as well. I asked one of the workers VERY kindly to handle my food with gloves because it would make me feel better as I don’t believe her hands were washed. She looked annoyed and asked if she could wash her hands, I said sure, but it wasn’t washed properly. She then touched a book that was on the cutting board and used it to cut my food. Her co-worker interjected asked the lady handling my food, “what are you supped to use if you can’t use your hands” As if gloves, or tongs, or forks don’t exist… it was so unprofessional and gross. They made it seem like a crime to be sanitary.. who knows what happens in the kitchen. I would love to recommend,...

This place is definitely a hidden gem in Chatham!

When you arrive the atmosphere is very cozy and warm, sort of like a country/cottage vibe. The servers are pretty fast and the service is good. I would like to mention that they don’t all smile at you, which is a bit of a downfall, but it’s not the worst interaction.

In terms of the food, the price of the sunday buffet is worth it for what you get, a selection of 8 dishes with soup or salad on the side and a small dessert! And comes in at around $66 for two.

Ordering a single meal is where the magic happens though! The delicious fresh meals this restaurant prepares is exactly the type of comfort food you’re looking for. Especially the spring rolls- they are the cherry on top! A full lunch meal coming in at around 20 bucks is a steal nowadays.

Overall...