I've been to this location several times, all times were very frustrating as the server couldn't understand English, I had to repeat my order 3 times to get it straight. IM done with this location even though I live within walking distance, I will avoid this place like the plaque, PLEASE get Canadian workers back at this location, or I will never return I just took a chance, I placed my order and get home, it's wrong again. I went back to store and yelled at supervisor, by the way he isn't ENGLISH, what a shock, he redoes my order , I get home d it's not double cupped like I paid for. When are you going to fix this problem, if you hire people who are foreigners could you please have them take a test, these workers in this store including the management don't understand what an Average CANADIAN SAYS, I was going to go back again but my blood pressure is already popped from my last trip. PLEASE HIRE PEOPLE WHO CAN UNDERSTAND AND SPEAK FLUENT ENGLISH YOUR REALLY GOING DOWN...
Read moreServers were very friendly (initially). But can't do math. I noticed the 3 danishes for $0.50 promo after i ordered and paid for 4 drinks (promo requires it to be purchased with a beverage). When the supervisor rang in everything again, I technically should be paying $1.50 + tax for the danishes since I paid for the beverges already. But she told me I had to pay the difference of $2.94 (which is almost 2X what I was expecting to pay). I told her the math was incorrect and she basically said that whatever was on the screen was what I had to pay and she couldn't help me otherwise. The nice server who was helping me initially became mean and bitter. The line up got long so we just left without arguing with them. Not my greatest...
Read moreThey put barely any cream cheese on it, paying extra just so I can actually enjoy my bagel, other tims are definitely better probably not coming back here unless it's for just coffee. Disappointed and very unsatisfied with the service, I also work in the service industry and understand how this stuff works. $1.00 for extra cream cheese, sure that definitely ain't much but you could buy a whole tub for like 3-4 times that, never coming here again for food. Edit; So got the bagel remade, and either they put more than double on it, or they put less then one portion on it the first time, either way the aren't being consistent with how much they put on incredibly unhappy...
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